Downland Veterinary Group, Bognor Regis, Bognor Regis, South East
We're seeking a friendly and organised receptionist to join our team on a part-time basis at our busy Bognor Regis clinic. As the first point of contact for our clients, you'll be crucial in creating a warm and welcoming environment while helping to ensure the smooth operation of our clinic. Working closely with our dedicated veterinary and nursing teams, you'll help provide the highest level of service for both clients and their pets.
Key Responsibilities:
* Welcome clients and provide exceptional front-of-house service
* Manage incoming calls and address client inquiries
* Process payments and assist with insurance-related questions
* Professionally respond to client emails
* Maintain the cleanliness and organization of the reception and waiting areas
Skills & Experience
* Strong communication skills are a must
* Previous experience in customer-facing roles is preferred but not essential
* Ability to thrive in a fast-paced, dynamic environment
* A positive attitude and a commitment to delivering outstanding patient and client care
Shifts
Your shifts will comprise Tuesday 1:30 pm - 7 pm, Thursday 1:30 pm - 7 pm, Friday 8 am - 7 pm (1 hour lunch), Saturday 8:30 am – 1:30 pm (3 in 4).
Benefits
* 6.6 weeks annual leave
* Additional annual leave for your birthday which will be added to your holiday allowance
* Enhanced family-friendly policies, including maternity/ paternity/ adoption/ shared parental and surrogacy pay
* Cycle to work scheme
* Initiatives focused on employee wellbeing
* Non-accidental injury support
* Learning and development opportunities via the IVC Evidensia Academy
* Pawsome Benefits - reward gateway giving discounts and cashback with 100's of retailers
* Discounted staff pet care
As a BAME and LGBTQ+ inclusive employer, we are keen to hear from candidates from all minority and diverse groups. As a Disability Confident Employer, we are keen to hear from candidates with disabilities and long-term health conditions and would be happy to discuss any reasonable adjustments needed during the recruitment process.
Contact Information
118 Victoria Drive, Bognor Regis, PO21 2EJ, United Kingdom
#J-18808-Ljbffr