About us
Club L London are the next-generation online retailer refining accessible luxury for forward-thinking women worldwide. Delivering timeless and trend-oriented styles in sizes 4-20 for every life moment, we design proudly in-house in the UK; with premium quality, exceptional fit and affordable style at the forefront.
Collaboration, communication and curiosity drive our extraordinary workforce – an ambitious team of diverse, experienced and up-and-coming talents that we think you’d fit right into.
A role at Club L is more than a job, it’s a lifestyle for the innovative, inspired and intuitive thinker.
Roles and Responsibilities
* Work in synergy with cross functional teams to identify new growth opportunities and ways in which to improve our brand presence
* Owner for all key trading activity, ensuring all key trading moments are planned and executed
* Key collaboration with digital marketing channel teams to ensure a consistent campaign plan catered to each channel
* Perform competitive analysis and identify gaps in site functionality and product features
* Support business goals through effective site presentation, curation, and execution of trading and marketing strategies
* Create value throughout the onsite experience, identifying and understanding customers pain points, work with Digital teams in translating these into enhancement opportunities and engaging experiences
* Drive site improvements to maximise Conversation and AOV and reduce bounce rate
* Understand the wider impact of front and back-end changes and decisions and feeding back to the team and the wider business with any pressure points, feedback & improvements
* Working closely with the Merch team to actively drive forward planning and executive brand campaign and NPDs
* Utilise analytical programs to make improvements onsite. Monitoring & reporting on changes/improvements and making changes where needed
Requirements
* Shopify experience is essential
* Is aware of current and emerging best practice within ecommerce & fashion industry
* Experience of systems, notably Microsoft Excel & Shopify
* Builds collaborative, open relationships with all members of the team. Is able to coach and guide other team members effectively
* Ensures productive relationship between ecommerce and trading function and all other business areas to ensure goals achieved
* Works reliably, accurately and is able to deliver relevant data to develop insight and reporting that will help shape decisions and provide insight
* Clear, precise, and influential written and verbal communication skills
What's on offer?
o Bi-annual bonus scheme
o Extra day off for your birthday
o Flexible working hours around core hours of 10-4
o Cycle to work scheme
o 40% staff discount
o Healthcare Cashplan
o Free onsite gym
o Enhanced pension contribution
o Enhanced maternity policy
o Free snacks, drinks & treats
o Social events
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