Main area: General Surgery and Gastroenterology
Grade Band: 2
Contract: Permanent
Hours: Full time
* Flexible working
37.5 hours per week (Rota pattern of 08:00am - 16:00pm / 09:00am - 17:00pm / 10:00am - 18:00pm and weekends 08:00am - 16:00pm)
Job ref: 344-0832WHH-B
Employer: East Kent Hospitals University NHS Foundation Trust
Employer type: NHS
Site: William Harvey Hospital
Town: Ashford, Kent
Salary: £24,169 per annum
Salary period: Yearly
Closing: 05/05/2025 23:59
Clinic Preparation Clerk
Job overview
To manage Endoscopy procedure lists ensuring necessary data is collected and recorded in real time. This will include meeting and greeting patients who arrive in the unit and making them feel welcome and comfortable. Informing the nursing staff that patients have arrived and adhering to any patient requests in a helpful and courteous manner.
Main duties of the job
1. Source/retrieve medical records 2 weeks before the date of patients’ appointment.
2. Using the SOLUS endoscopy system, print information of endoscopy patient lists.
3. Using the Case note Tracking module of PAS (Allscripts), identify location of all medical records.
4. Retrieve all medical records on site from the relevant onsite library or borrower in a timely manner.
5. Request all off-site medical records, allowing time for transportation and delivery.
6. On a daily basis, endoscopy lists from SOLUS should be checked for changes, cancellations and additions.
Working for our organisation
We are one of the largest hospital trusts in England, with five hospitals and community clinics serving a local population of around 800,000 people. Our vision is 'great healthcare from great people'. Everything we do is guided by our values: 'People feel cared for, safe, respected and confident that we are making a difference’. We have a new way of working at East Kent Hospitals, called 'We care'. It's about empowering frontline staff to lead improvements day-to-day. We're looking for compassionate people to be part of our improvement journey for the patients, families and carers we care for every day.
Person specification
Qualifications and Training
* GCSE in Maths and English or Equivalent
Skills and Experience
* Ability to prioritise workload and meet deadlines
* Ability to communicate with, co-ordinate and liaise with a multidisciplinary team
* Ability to remain calm in a busy environment whilst working under pressure
* Able to make judgements involving facts or situations requiring some analysis
* Data entry
* Text processing, storage of data
* Numeracy, accuracy and attention to detail
* Ability to undertake surveys and audits as necessary to own work
* Excellent organisational skills
* Ability to use own initiative
* Adaptable
* Good interpersonal skills e.g. interact with patients, staff colleagues and clients courteously and professionally
* Basic knowledge of Microsoft Packages
* Basic knowledge of Allscripts, Unisoft and Windip
Professional and Personal Attributes
* Experience of working for and within a team for 12 months or more.
* Previous experience of working within a busy environment
* Previous experience working within the NHS environment
Additional Information
The ability to converse easily and provide advice in accurate spoken English is essential for all customer facing roles.
Most positions require a Disclosure and Barring check and will be exempt from the Rehabilitation of Offenders Act 1974. Posts working regularly or unsupervised with children or vulnerable adults require an enhanced check.
We operate a no-smoking policy on all our sites and grounds.
If you are applying via NHS Jobs your application will be sent to our recruitment system TRAC. All subsequent information will be generated from TRAC so you won’t be able to see the progress of your application or receive messages through NHS Jobs.
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