ABOUT YOU
As Arable Schemes Technical Manager, you will work effectively with Standard Owners, Auditors, Farmers and Support Staff, delivering the highest quality service, relationship management and technical support. This role involves mainly working from home and on occasion field based and Milton Keynes office activities, reporting into the Arable Schemes Manager and working as part of the Agriculture certification and review team.
Required skills and experience:
1. Formal qualification preferred
2. Red Tractor and ancillary schemes academy training with successful outcomes desirable
3. Agricultural and/or Allied Industry experience
4. Experienced certifier & or farm assessor desirable
5. Approved witness assessor desirable
6. Practical farm experience
7. Experience of delivering training desirable
8. Good IT literacy skills
9. Excellent communication skills
ABOUT THE OPPORTUNITY
The position involves completion and monitoring of certification, and being able to make certification decisions; including suspension and withdrawal management in line with company and accreditation process, The role includes being part of a dynamic and active team, dedicated to providing a top-quality service to British Farmers, Customers and our Standard Owners.
Key activities:
10. Communicating and assisting with Customer and Farmer technical queries in relation to the arable schemes in a timely manner
11. Provide technical support for all Agri staff in field and our client services team in a timely manner
12. Assist the field team in creating a highly trained, skilled and competent assessor pool for the arable work Intertek SAI Global offer according to scheme requirements and protocols
13. Assist in certification for the Red Tractor Combinable Crops Schemes, LEAF and other Red Tractor or combined schemes you are skilled in along with bolt-ons in this area
14. Ensuring relationship, KPI’s and financial management of these schemes are key focuses
15. Liaising and communicating with Red Tractor and standard owner personnel in line with relevant protocol timelines and process
16. Assist in training and witnessing for the schemes you are skilled in as required
17. Ensure own witnesses in the schemes you work within are completed in required time frames
18. Be able to make certification decisions for the schemes with a solid understanding of the impacts and process involved when suspensions and withdrawals occur
19. Reviewing and monitoring of incoming reports and providing assessor feedback where applicable
20. Reviewing and monitoring documentary evidence and final approval of assessment reports
21. Where possible, help develop new business opportunities and leads
22. Assist in preparation and delivery of assessor and certifier training
23. Support the Scheme Manager on regular updates on scheme performance, attrition and certification accumulation
24. Assist on your schemes for accreditation purposes as required
25. Work with the Agriculture Director & other managers when needed to ensure customer & standard owner expectations are met, feeding back where resource/issues are noted by scheme
26. To operate within core business working hours of 9am and 5.30pm unless prior approval given
27. Where required this role may involve the need to travel, stay away or undertake additional hours to enable completion of key tasks and scheme responsibilities
WHAT WE OFFER
Join Intertek and become part of our global network of inspiring and entrepreneurial colleagues. We are a global family that values diversity and we thrive working together with precision, pace, and passion. We are working to make the world Ever Better, ensuring the quality, safety and sustainability of products and services used by millions of people around the world.
28. Competitive salary/benefits
29. Development and career opportunities around the Globe
Working in a highly motivated team and dynamic working environment
We are an Equal Opportunity Employer who do not discriminate against applicants. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex or national origin.
Intertek operates a preferred supplier arrangement and we do not accept unsolicited approaches from agencies.