Job Description
Vehicle Damage Assessor / Estimator - Castleford Area
We are looking for a VDA/Estimator in the Castleford area.
Up to £45K basic and a whole host of other perks, benefits, overtime and bonuses!
40 hours per week, Monday to Friday 7.30am to 4pm but can be flexible on start and finish times.
Responsibilities:
* Carry out computerised estimates using Audatex
* Communicate with customers to provide repair information and an indication of completion time
* Compile all relevant information and complete supporting documentation
* Record all estimate / repair information on the Advance system
* Monitor progress of the vehicle through the repair process
* Negotiate estimates with the Engineer when required
* Discuss claim related issues with the Engineers
* To identify opportunities for non-insurance related repairs
* To conduct mobile and drive by estimates
* To maintain and secure allocated equipment
* To assist other team members as and when required
Qualifications:
Proven experience or knowledge of working in the automotive repair industry
1. ATA Accredited
2. Customer service skills - experience of delivery high quality service to customers
3. Planning and organisational skills
4. Flexibility and adaptability managing workflow across a number of department/spe...