Job summary Are you an experienced pharmacy assistant who has completed NVQ level 2 in pharmacy services or equivalent? At LUFHT we may have the perfect opportunity for you. We are looking for a Senior Pharmacy Assistant who can act as a great role model, provide excellent training and demonstrate our trust values. You must be able to show great leadership qualities, a broad experience of working in a pharmacy and knowledge and understanding of working in a hospital. We want to recruit a Senior Pharmacy Assistant who is enthusiastic, motivated who will work to our professional standards to provide an efficient and patient focused service. You will be based at the Royal Liverpool University Hospital off site Pharmacy Store, however may be required to rotate across all sites of LUHFT. Main duties of the job In the role as a Senior Pharmacy Assistant you must have excellent communication skills, attention to detail and be flexible as you will you will work within our stores and on wards alongside pharmacy teams including, pharmacy assistants, pharmacy technicians and pharmacists. You will be required to supervise work of pharmacy assistants ensuring work is prioritised appropriately and play a key role in training and development of staff to maintain a quality and standards of work. You will be required to participate in evening, weekend, and Bank Holiday working in keeping with the Pharmacy Directorate arrangements and the needs of the Trust. About us Liverpool University Hospitals NHS Foundation Trust was created on 1 October 2019 following the merger of two adult acute Trusts, Aintree University Hospital NHS Foundation Trust and the Royal Liverpool and Broadgreen University Hospitals NHS Trust. The merger provides an opportunity to reconfigure services in a way that provides the best healthcare services to the city and improves the quality of care and health outcomes that patients experience. The Trust runs Aintree University Hospital, Broadgreen Hospital, Liverpool University Dental Hospital and the Royal Liverpool University Hospital. It serves a core population of around 630,000 people across Merseyside as well as providing a range of highly specialist services to a catchment area of more than two million people in the North West region and beyond. To hear more about our achievements click herehttps://www.liverpoolft.nhs.uk/media/13089/1606-annual-report-booklet_final.pdf Follow us on Social Media: Facebook - Liverpool University Hospitals Careers Instagram - LUHFTcareers Twitter - LUHFTcareers Date posted 20 January 2025 Pay scheme Agenda for change Band Band 3 Salary £24,071 to £25,674 a year per annum Contract Permanent Working pattern Full-time, Part-time Reference number 287-DSS-591-24 Job locations Royal Liverpool Hospital Mount Vernon Street Liverpool L7 8XP Job description Job responsibilities Key Responsibilities1. Dispense and issue medicines from the Pharmacy Department including extemporaneously prepared products, controlled drugs, unlicensed medicines and clinical trials, in accordance with the policies, procedures and safe systems of work, which prevail in the department at the time.2. Order and supply pharmaceuticals as part of the ward stock top-up service.3. Load medicines received into the automated dispensing machine.4. Take lead responsibility for reception duties and direct workload and queries in the most appropriate staff members within the department and escalate if required.5. Input data into the Pharmacy computer system to ensure all appropriate records are made and kept up to date.6. Receive medicines into the Pharmacy Department and ensure that documentation and computer entry is carried out in a timely and accurate manner.7. Investigate and resolve delivery discrepancies, liaising with invoicing staff, and suppliers, making appropriate records of all investigations and outcomes keeping line manager fully briefed about key operational matters.8. Ensure that all pharmaceutical preparations are stored appropriately.9. Rotate stock at the point of goods receipt.10. Deal with more complicated enquiries referring to line manager if they are not commensurate with role.11. Ensure that all unused medicines (if appropriate) returned to the pharmacy are recycled in accordance with the safe systems of work and always participate in the safe disposal of medicines in accordance with departmental procedures.12. Manually handle IV fluids, bulk feed deliveries and manoeuvre cages and tote boxes for delivery towards/departments, outside clinics.13. Deliver medicines to ward and departments as required.14. Deal with frequent interruptions eg telephone enquiries from internal and external customers.15. Fix the robot when basic errors occur.16. Participate in daily stock count17. Issue medicines which are on To-Follows list18. Participate in development and project work in line with the objectives of the Trust and Pharmacy Directorate19. Check picked stock items to ensure accuracy of medicines supplies on top up.20. Train, supervise and assess support workers.21. Deliver robot error training for pharmacy assistants and other staff who are new to the department in line with standard training plan.22. Deliver training to pharmacy assistants and other staff as they rotate through areas of practice .23. Deal with ad hoc stock requests as they arise (by telephone or portal) from wards/departments and outside clinics. These may be urgent and will need to be prioritised appropriately.24. Supply emergency orders.25. Support pharmacy assistants with NVQ level 2 training where appropriate.26. Prioritise work so that services meet their objectives.27. Together with other members of staff to ensure that procedures are carried out in accordance with current legislation and regulations in respect of the Health and Safety at Work Act, COSHH and that other pertinent recommendations and standards are complied with.28. Participate and co-operate in weekend, Bank Holiday, Statutory Holiday, early morning and evening services as per departmental arrangements.29. Undertake other reasonable duties commensurate with this role as required. This may be subject to change to meet the needs of our patients.30. Work across site where required.31. The post holder will be expected to adapt to changes that may occur, which may affect the current practices within the Pharmacy Department, such as the introduction of new equipment, procedures, policies, and hours of working. Job description Job responsibilities Key Responsibilities1. Dispense and issue medicines from the Pharmacy Department including extemporaneously prepared products, controlled drugs, unlicensed medicines and clinical trials, in accordance with the policies, procedures and safe systems of work, which prevail in the department at the time.2. Order and supply pharmaceuticals as part of the ward stock top-up service.3. Load medicines received into the automated dispensing machine.4. Take lead responsibility for reception duties and direct workload and queries in the most appropriate staff members within the department and escalate if required.5. Input data into the Pharmacy computer system to ensure all appropriate records are made and kept up to date.6. Receive medicines into the Pharmacy Department and ensure that documentation and computer entry is carried out in a timely and accurate manner.7. Investigate and resolve delivery discrepancies, liaising with invoicing staff, and suppliers, making appropriate records of all investigations and outcomes keeping line manager fully briefed about key operational matters.8. Ensure that all pharmaceutical preparations are stored appropriately.9. Rotate stock at the point of goods receipt.10. Deal with more complicated enquiries referring to line manager if they are not commensurate with role.11. Ensure that all unused medicines (if appropriate) returned to the pharmacy are recycled in accordance with the safe systems of work and always participate in the safe disposal of medicines in accordance with departmental procedures.12. Manually handle IV fluids, bulk feed deliveries and manoeuvre cages and tote boxes for delivery towards/departments, outside clinics.13. Deliver medicines to ward and departments as required.14. Deal with frequent interruptions eg telephone enquiries from internal and external customers.15. Fix the robot when basic errors occur.16. Participate in daily stock count17. Issue medicines which are on To-Follows list18. Participate in development and project work in line with the objectives of the Trust and Pharmacy Directorate19. Check picked stock items to ensure accuracy of medicines supplies on top up.20. Train, supervise and assess support workers.21. Deliver robot error training for pharmacy assistants and other staff who are new to the department in line with standard training plan.22. Deliver training to pharmacy assistants and other staff as they rotate through areas of practice .23. Deal with ad hoc stock requests as they arise (by telephone or portal) from wards/departments and outside clinics. These may be urgent and will need to be prioritised appropriately.24. Supply emergency orders.25. Support pharmacy assistants with NVQ level 2 training where appropriate.26. Prioritise work so that services meet their objectives.27. Together with other members of staff to ensure that procedures are carried out in accordance with current legislation and regulations in respect of the Health and Safety at Work Act, COSHH and that other pertinent recommendations and standards are complied with.28. Participate and co-operate in weekend, Bank Holiday, Statutory Holiday, early morning and evening services as per departmental arrangements.29. Undertake other reasonable duties commensurate with this role as required. This may be subject to change to meet the needs of our patients.30. Work across site where required.31. The post holder will be expected to adapt to changes that may occur, which may affect the current practices within the Pharmacy Department, such as the introduction of new equipment, procedures, policies, and hours of working. Person Specification Qualifications Essential NVQ Level 2 Pharmacy Services or Pharmacy equivalent Experience Essential Demonstrable experience working in a pharmacy environment Experience of working in a team Experience of dispensing prescriptions OR the preparation of aseptic products Knowledge Essential Knowledge of procedures for own pharmacy area - on the job training, experience to NVQ3 or equivalent level Knowledge of stock control systems and storage of medication Desirable Knowledge of hospital pharmacy supply and discharge planning Able to relate to all grades of staff within a multidisciplinary team Skills Essential Clear and accurate written communication skills Ability to use different IT applications Methodical with attention to detail Ability to adapt to change Clear and accurate verbal communication skills Ability to use different IT applications Ability to work in a busy environment to meet deadlines whilst paying attention to detailYI Ability to work alone or part of a team Ability to show initiative and work efficiently Able to supervise and prioritise tasks for others and prioritise team workflowI Ability to set routines and implement new working procedures Ability to train others Ability to respond to non-routine queries and escalate when outside limitations Other Essential Enthusiasm for the position Can use own initiative and shows attention to detail Interest in pharmacy service provision Proactive Friendly, empathetic and reliable team worker Able to relate to all grades of staff Willingness to learn Commitment to work Reliable and flexible to the needs of the service Self-motivated and ability to motivate others Ability to work as per departmental weekend, evening and bank holiday rotas Person Specification Qualifications Essential NVQ Level 2 Pharmacy Services or Pharmacy equivalent Experience Essential Demonstrable experience working in a pharmacy environment Experience of working in a team Experience of dispensing prescriptions OR the preparation of aseptic products Knowledge Essential Knowledge of procedures for own pharmacy area - on the job training, experience to NVQ3 or equivalent level Knowledge of stock control systems and storage of medication Desirable Knowledge of hospital pharmacy supply and discharge planning Able to relate to all grades of staff within a multidisciplinary team Skills Essential Clear and accurate written communication skills Ability to use different IT applications Methodical with attention to detail Ability to adapt to change Clear and accurate verbal communication skills Ability to use different IT applications Ability to work in a busy environment to meet deadlines whilst paying attention to detailYI Ability to work alone or part of a team Ability to show initiative and work efficiently Able to supervise and prioritise tasks for others and prioritise team workflowI Ability to set routines and implement new working procedures Ability to train others Ability to respond to non-routine queries and escalate when outside limitations Other Essential Enthusiasm for the position Can use own initiative and shows attention to detail Interest in pharmacy service provision Proactive Friendly, empathetic and reliable team worker Able to relate to all grades of staff Willingness to learn Commitment to work Reliable and flexible to the needs of the service Self-motivated and ability to motivate others Ability to work as per departmental weekend, evening and bank holiday rotas Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Employer details Employer name Liverpool University Hospitals NHS Foundation Trust Address Royal Liverpool Hospital Mount Vernon Street Liverpool L7 8XP Employer's website https://www.liverpoolft.nhs.uk/ (Opens in a new tab)