About Us
We are excited about the future at Spence & Partners. The industry in which we operate offers a dynamic and challenging environment, and our excellent reputation is contributing to the growth of our business from an expanding portfolio of clients. We have aspirations to extend that client base and deliver truly integrated solutions through the use of our highly innovative software platform, Mantle, across our work.
Spence was established in 2000 and is a wholly owned subsidiary of 3173 Limited, a privately owned company that includes Dalriada Trustees Limited (Dalriada), a leading independent trustee. As such, joining us as a PA will open up opportunities for you to use your experience to add value across the group. Our unique award-winning approach to the provision of services has resulted in rapid growth over the last few years, with us now employing over 200 members of staff across seven offices in Belfast, Birmingham, Bristol, Glasgow, Leeds, London, and Manchester.
Our goal is to provide interesting, worthwhile, and healthy careers for our people.
About You
You will be an experienced Personal Assistant who can work proactively and independently. You will be able to manage multiple tasks and priorities for key individuals within the business while managing competing deadlines. You will have strong organisational skills and attention to detail, with proven success and passion to deliver customer service to our colleagues and clients.
You will be effective and efficient, working interdependently to provide and maintain high standards across our business. A professional approach to managing expectations and taking responsibility is key to deliver positive outcomes for all stakeholders. Due to the nature of our business and this role, it is imperative that professional integrity and strict confidentiality are always maintained.
Responsibilities & Criteria
Reporting to the Business Support & Facilities Manager, this role requires an exceptional level of customer service to all stakeholders, including colleagues and clients.
The core responsibilities are, but are not limited to:
1. Provide PA support to key individuals.
2. Provide additional support to the wider business, including travel, call handling, and minute-taking. Support in the offices will include meeting arrangements, hospitality, and reception duties.
3. Support the management and day-to-day running of the office environment, taking ownership and accountability for managing effective supplier relationships alongside the Business Support & Facilities Manager.
4. Preparation of documents in line with company branding and policies, delivered within timescales.
5. Uphold all audit and quality standards, including ISO27001. Responsibility for information confidentiality, office security, implementing, and supporting policies and processes.
Essential Experience
* Experience of providing PA support within the Professional Services industry.
* Experience of managing multiple and conflicting tasks and deadlines.
* Excellent IT Skills and fully competent in Microsoft Office.
* Proven experience in all aspects of office administration.
* Experience of working proactively and using own initiative to complete tasks.
Desirable Experience
* Familiar with ISO 27001 or similar recognised compliance regulations.
Ideal Qualifications
* Educated to minimum A level standard.
* At least 5 GCSE’s to include Maths and English.
* Working towards relevant administration or business-related qualifications.
Circumstances
Location: Manchester
Working hours: Monday to Friday, 37.5 hours per week with additional hours as and when required. While colleagues have been working from home during the Covid pandemic, this is a role which is primarily office-based and therefore it is a requirement to be available to work in the office up to 5 days per week. All roles are subject to a six-month probationary period, and all prospective employees are required to complete an Access NI check. As part of the pre-hire process, the successful candidate will be subject to reference checking and security vetting. Spence & Partners is an Equal Opportunity Employer.
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