Job Title: Shift Operations Manager
Salary: £35,000
Work Pattern: 4 on 4 off, 6am - 6pm
Location: Gatwick Airport
PLEASE NOTE: This role will be based at the Recycling Centre with Gatwick Airport. You will be required to undergo a security/background check if you are successful for this position.
Ready for your career to take off? We're seeking a Shift Operations Manager to play an integral role in delivering first-class service and achieving excellent results.
WHAT DOES THE ROLE ENTAIL?
* Implement actions as directed to reduce or eliminate health and safety risks.
* Implement Behavioural Based Safety (BBS) program daily to ensure behaviors and processes are followed.
* Report and investigate incidents, respond to or escalate non-compliance issues.
* Ensure corrective and preventive actions are implemented.
* Ensure drivers follow procedures related to transport and report defects promptly.
* Communicate relevant policies and monitor their implementation.
* Support the Site Lead & H&S Manager in managing safety arrangements, including understanding and detailing Safety Arrangements (SA) and implementing best practices.
* Manage daily shift performance, understand objectives/KPIs, and ensure contractual obligations are met.
* Communicate productivity expectations clearly to the team, including new hires.
* Understand roles and responsibilities for your role and team.
* Assist in resource planning, managing rotas, absences, and performance reviews.
* Identify training needs through regular team interactions and escalate as needed.
* Participate in operational reviews and conduct team briefings.
* Ensure colleagues record hours correctly and manage attendance deviations.
* Contribute to performance tracking and conduct reviews and coaching.
* Support review of SOPs and Work Instructions, ensuring best practices and deviations are documented.
* Ensure proper training for all staff based on the training matrix, including onboarding for new hires.
WHAT DO WE NEED FROM YOU?
* Full UK Driving License.
* Excellent communication skills, both oral and written.
* A positive, proactive attitude.
* Ability to remain calm under pressure.
* Strong time management skills with minimal supervision required.
* Ability to stand for long periods.
* Advanced computer skills.
* Experience managing a business unit.
* Organizational and planning skills, with quick reaction to unforeseen circumstances.
* Knowledge of GSE maintenance issues.
* Understanding of airport operations environment.
SECURITY REQUIREMENTS
* Provide five years of address history.
* Provide five years of reference history (employment, education, benefits, character).
* Obtain a full airside ID.
WHY CHOOSE US?
Along with competitive pay, enjoy benefits such as:
* Free confidential 24/7 GP service.
* Numerous discounts (retail, childcare, gym).
* Affordable loans & enhanced pension scheme.
* 24/7 support for you and your family, including free counselling: https://careers.dhl.com/global/en/dsc-benefits
OUR COMMITMENT TO DIVERSITY & INCLUSION
We ensure fair, transparent, and consistent resourcing activities. Learn more at: https://careers.dhl.com/global/en/diversity
BE PART OF EVERYDAY LIFE
DHL leads in Supply Chain management, keeping the world moving by working across various industries to deliver excellence for our customers.
#J-18808-Ljbffr