South Tees Hospitals NHS Foundation Trust
Full time - This role is to work from Monday to Friday on site, within the core hours of 08.00 - 17.00 (7.5 hours per day).
The collaborative of Head & Neck, Orthopaedic and Reconstructive Services is looking for an enthusiastic Team Leader who is looking for a challenge, with the potential to develop skills and knowledge and will support the collaborative in obtaining its goals of working through the recovery plan, created by the COVID pandemic and providing a high quality service to its patients. You will work very closely with the Admin Manager and other Team Leaders within the collaborative.
This post is for internal candidates to South Tees Trust. If you are not currently working within the trust your application will not be reviewed and automatically rejected at shortlisting stage. Please be aware of this when submitting your application.
Main duties of the job
The post holder will be required to demonstrate excellent communication, organisational and supervisory skills and be able to work as an effective member of a multidisciplinary team taking a lead role in providing a comprehensive, effective and professional secretarial and administration support to the service. They will be responsible for ensuring the team deliver an effective and efficient service to Plastic Surgery.
The post holder will deputise for the Admin Manager in their absence and undertake aspects of a line management role for junior admin support.
Training and Development
South Tees Hospitals NHS Foundation Trust offers leadership and improvement training to all new staff to the Trust; this training programme has been designed to support our leaders in developing their understanding of leadership and management skills. You will be expected to attend the New and Aspiring leaders programme, and the Foundation Quality Improvement Programme that the Trust delivers.
Job responsibilities
Please see the full job description and person specification document(s) for main responsibilities of the role.
South Tees Hospitals NHS Foundation Trust offers leadership and improvement training to all new staff. This training programme has been designed to support our staff in developing their understanding of leadership and management skills. You will be expected to attend the following training sessions:
* Leading Your Team to Success
* Service Improvement for Beginners
* Developing your Service Improvement Skills
After you complete these three and a half days of training you will be able to explore further leadership and improvement training opportunities. We also offer further in-house courses and bitesize programmes through our Leadership and Improvement Team.
Person Specification
Qualifications
* GCSE in Maths and English or Functional Skills, Level 2
* NVQ3 level Secretarial or Business Administrative qualification or equivalent level of demonstrable experience
* Medical Terminology Qualification Level 2 or equivalent level or short courses or equivalent demonstrable working experience
* Customer care qualification, Level 2 or short courses or equivalent demonstrable working experience in accordance with the Trust's Medical Secretarial Development Framework
* Short courses associated with People Management responsibilities
* Must have demonstrable experience in Line Management and Leadership activities
* Audio-typing qualification or equivalent level of working experience with medical terminology
Knowledge & Skills
* Excellent communication and interpersonal skills
* Excellent planning, prioritisation and organisational skills
* Substantial working knowledge of secretarial/clerical processes
* Efficient and accurate word processing skills
* Substantial working knowledge of functionality of Patient Administration Systems
* Understanding of a range of work procedures associated with outpatient clinic arrangements, secretarial office procedures and case note procedures
* Knowledge of General Data Protection Regulations and patient confidentiality
Experience
* Demonstrable experience in Line Management and Leadership activities
* Substantial Secretarial and administrative experience
* Extensive use of Office and Outlook, including word, excel and PowerPoint, e-mail and internet
* Healthcare / NHS Trust experience
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer name
South Tees Hospitals NHS Foundation Trust
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