Job summary At BrisDoc, we are looking for an HR Administrator to provide administrative support to our very busy People Team. This role offers a unique opportunity to work at the heart of an organisation that is dedicated to improving healthcare services. As a key member of the People Team, you will provide administrative support in the core HR functions. You will also be the first point of contact for HR related queries from co-owners and external partners both face to face and over the telephone. This is a fixed term contract for 24 months to support the team's service improvement plans. This is a full-time role, 37.5 hours, 5 days per week, Mon-Fri, with at least 3 days in the office. We will accept applications from candidates seeking 4 days per week, 30 hours, again with atleast 3 days in the office. Our Office is in Hawkfield Business park, Whitchurch, Bristol. BS14 0BB Main duties of the job As an HR Administrator, you will provide essential administrative support across various HR functions, ensuring accurate record-keeping, compliance, and efficient internal processes. You will maintain employee records, support recruitment and onboarding, coordinate training activities, and assist with HR documentation. Additionally, you will be the first point of contact for HR queries, helping employees with leave, training, and policy-related questions. o Maintain and update HR records and databases, ensuring accuracy and compliance.o Support recruitment and onboarding, including scheduling interviews and preparing documentation.o Prepare and issue HR documents, such as contracts, offer letters, and policies.o Assist with training coordination, tracking attendance and maintaining records.o Respond to employee queries related to leave, compliance, and HR policies.o Ensure smooth office and HR administrative processes, including managing inboxes and calls About us BrisDoc is an employee-owned social enterprise based in south Bristol that has been providing NHS healthcare for over 20 years. Serving more than 1 million patients across Bristol, North Somerset, and South Gloucestershire, BrisDoc offers a range of primary care services,including a 24/7 NHS urgent care service combining NHS 111 and the GP Out of Hours Service, GP practices such as Broadmead Medical Centre and Charlotte Keel Medical Practice, and Bristol's Homeless health Service dedicated to addressing the healthcare needs of homelessindividuals. At BrisDoc, we are committed to promoting equity, diversity, and inclusion in everything we do. We value and respect the differences that everyone brings to the team and believe that diversity is key to delivering innovative and compassionate healthcare. We actively encourageapplications from people of all backgrounds and experiences and strive to create an environment where everyone can thrive and contribute to our mission. As a social enterprise, BrisDoc prioritises the health of its patients, environmental sustainability, and the social and economic well-being of the community. The organisation is committed to reducing health inequalities and improving overall well-being. Date posted 29 January 2025 Pay scheme Other Salary Depending on experience dependant on experience Contract Fixed term Duration 2 years Working pattern Full-time, Part-time Reference number HR Administrator - FTC Job locations Unit 4 Osprey Court Whitchurch Bristol BS14 0BB Job description Job responsibilities The HR Administrator is responsible for providing essential administrative support across all areas of HR, ensuring the smooth and efficient running of HR processes. Key duties include maintaining accurate employee records, preparing HR documents, and supportingrecruitment and onboarding activities. The role also involves coordinating training and compliance requirements, handling HR queries, and ensuring that office and administrative systems operate effectively. By supporting both employees and managers, the HR Administrator plays a vital role in maintaining HR compliance and fostering a positive employee experience. HR Records & Compliance Maintain and update electronic personnel records and internal HR databases, ensuring data accuracy and compliance with GDPR. Support the onboarding and offboarding processes, ensuring all necessary paperwork, right-to-work checks, and system updates are completed. Conduct regular audits of HR records, including training compliance, employment documentation, and health & safety requirements. Assist in monitoring and maintaining HR policies and procedures, ensuring they are up to date and accessible to employees HR Administration & Employee Support Prepare and issue HR documents, such as contracts, offer letters, job descriptions, interview packs, and policy documents. Respond to employee queries related to annual leave, absence reporting, payroll documentation, training records, and recruitment processes. Assist in coordinating training and development activities, including booking courses, maintaining training records, and tracking completion. Support recruitment processes, including scheduling interviews, liaising with candidates, preparing interview questions, and collecting feedback. Office & Administrative Support Ensure HR systems, office administration, and communication channels (Outlook, telephone, and internal messaging systems) run efficiently. Provide administrative support for HR projects, such as employee engagement initiatives, wellbeing programmes, and EDI initiatives. Assist in arranging meetings, preparing agendas, and taking minutes for HR-related discussions. Help coordinate staff events, inductions, and internal communications to support employee engagement General Responsibilities Support colleagues and contribute to a positive and collaborative working environment. Carry out any other reasonable duties as required to support the smooth running of the team or organisation. Adhere to company policies, procedures, and values in all aspects of work. Maintain a high standard of professionalism, confidentiality, and integrity in all interactions. Take responsibility for own learning and development, seeking opportunities to enhance skills and knowledge. Promote and uphold equity, diversity, and inclusion in all work practices. Ensure compliance with health and safety regulations, reporting any concerns as necessary Job description Job responsibilities The HR Administrator is responsible for providing essential administrative support across all areas of HR, ensuring the smooth and efficient running of HR processes. Key duties include maintaining accurate employee records, preparing HR documents, and supportingrecruitment and onboarding activities. The role also involves coordinating training and compliance requirements, handling HR queries, and ensuring that office and administrative systems operate effectively. By supporting both employees and managers, the HR Administrator plays a vital role in maintaining HR compliance and fostering a positive employee experience. HR Records & Compliance Maintain and update electronic personnel records and internal HR databases, ensuring data accuracy and compliance with GDPR. Support the onboarding and offboarding processes, ensuring all necessary paperwork, right-to-work checks, and system updates are completed. Conduct regular audits of HR records, including training compliance, employment documentation, and health & safety requirements. Assist in monitoring and maintaining HR policies and procedures, ensuring they are up to date and accessible to employees HR Administration & Employee Support Prepare and issue HR documents, such as contracts, offer letters, job descriptions, interview packs, and policy documents. Respond to employee queries related to annual leave, absence reporting, payroll documentation, training records, and recruitment processes. Assist in coordinating training and development activities, including booking courses, maintaining training records, and tracking completion. Support recruitment processes, including scheduling interviews, liaising with candidates, preparing interview questions, and collecting feedback. Office & Administrative Support Ensure HR systems, office administration, and communication channels (Outlook, telephone, and internal messaging systems) run efficiently. Provide administrative support for HR projects, such as employee engagement initiatives, wellbeing programmes, and EDI initiatives. Assist in arranging meetings, preparing agendas, and taking minutes for HR-related discussions. Help coordinate staff events, inductions, and internal communications to support employee engagement General Responsibilities Support colleagues and contribute to a positive and collaborative working environment. Carry out any other reasonable duties as required to support the smooth running of the team or organisation. Adhere to company policies, procedures, and values in all aspects of work. Maintain a high standard of professionalism, confidentiality, and integrity in all interactions. Take responsibility for own learning and development, seeking opportunities to enhance skills and knowledge. Promote and uphold equity, diversity, and inclusion in all work practices. Ensure compliance with health and safety regulations, reporting any concerns as necessary Person Specification Skills and Experience Essential Previous administrative experience, ideally in an office environment, with an interest in or exposure to HR processes Strong interpersonal skills, with a friendly and professional approach when dealing with employees, managers, and external contacts Competent IT skills, including proficiency in Microsoft Office (especially Excel, Word, and Outlook) Strong attention to detail, ensuring accuracy in data entry, document management, and record-keeping Commitment to equity, diversity, and inclusion (EDI), supporting inclusive HR practices Desirable Experience working in HR administration or an understanding of basic HR processes Familiarity with HR systems or databases for managing employee records. A basic understanding of UK employment law or HR best practices Studying towards or interested in pursuing a CIPD qualification (e.g., Level 3 in HR Practice) Person Specification Skills and Experience Essential Previous administrative experience, ideally in an office environment, with an interest in or exposure to HR processes Strong interpersonal skills, with a friendly and professional approach when dealing with employees, managers, and external contacts Competent IT skills, including proficiency in Microsoft Office (especially Excel, Word, and Outlook) Strong attention to detail, ensuring accuracy in data entry, document management, and record-keeping Commitment to equity, diversity, and inclusion (EDI), supporting inclusive HR practices Desirable Experience working in HR administration or an understanding of basic HR processes Familiarity with HR systems or databases for managing employee records. A basic understanding of UK employment law or HR best practices Studying towards or interested in pursuing a CIPD qualification (e.g., Level 3 in HR Practice) Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name BrisDoc Healthcare Services Address Unit 4 Osprey Court Whitchurch Bristol BS14 0BB Employer's website https://brisdoc.co.uk/ (Opens in a new tab)