Job summary An excellent opportunity has arisen to join our team at the Hospice to provide a professional, responsive and proactive HR administrative/Support service for all our managers and staff. We are registered local charity who provides specialist care and support for our patients, their families/carers living with Cancer and other life limiting conditions, including MND, Multiple Scelorsis, Chronic Lung Disease and more. We provide the right care, at the right time within our Day Unit or within the patients own home. If you are an organised, positive, proactive and empathetic team player who can bring initiative and enthusiasm to the role, we look forward to hearing from you. Main duties of the job This is varied and interesting role and the post holder will ensure that all HR/Administrative and Office Support services are provided at the appropriate time, to the CEO, managers and staff, ensuring the efficient running of the Administration Department. About us We are a team of 60 employees (Clinical and non-clinical) and 150 volunteers, who are privileged and proud to support people in our community at a time they need it the most. We are located at our lovely modern premises on Bacup Road in Rawtenstall and offer free on-site parking, good links to transport services, company pension scheme and flexible working. Date posted 14 January 2025 Pay scheme Other Salary Depending on experience Contract Permanent Working pattern Part-time Reference number B0058-25-0003 Job locations Rossendale PHCC New Cribden House 161 Bacup Road Rawtenstall Lancashire BB4 7PL Job description Job responsibilities Rossendale Hospice Job description and person specification Position: HR/Admin Support Co-Ordinator Reports to: CEO Salary: £25,000 to £26,0000 WTE (Dependant on experience) Location: Rossendale Hospice Hours 22.5 per week Job summary: the post holder is expected to: The post holder will ensure that all HR/Administrative and Office Support services are provided at the appropriate time ensuring the efficient running of the Administration Department. Act as GDPR Information Asset owner for all HR data. Key tasks / duties: HR Ensure that all HR information (files and records) is managed and are up to date. Liaise with the Finance Officer to ensure that all changes are reported to meet payroll deadlines. Arrange the recruitment of staff from placing adverts, receiving applications, arranging interviews, acquiring references. Completion of DBS checks, ID confirmation, qualification verification. Complete post interview paperwork and ensure effective induction. Ensure annual appraisals take place and are recorded. Book training courses for staff, travel and accommodation, update HR files with training information. Monitor and record sickness absence: receive GP Fit Notes issue/follow up Return to Work forms. Action any changes to existing contracts of employment seeking advice as necessary. Updating of the Staff Handbook (and associated policies) Provision of general HR advice to Managers and staff. Monitoring/retention of staff insurance documentation for vehicle use. ADMINISTRATION To manage archive storage Prepare monthly signing in sheets, update weekly whereabouts sheet Central contact for reporting of IT issues OFFICE/SUPPORT SERVICES Liaison with Building Manager with regard to maintenance of premises/progress other work issues, central contact point for reporting of problems to building reception. Manage maintenance programmes for Hospice vehicles, Hospice equipment Including annual PAT testing. Ensure stock of stationery supplies are available and procured from the best possible source. Contact point for insurance related issues building, staff. Responsibility for forwarding claims and following up as necessary. Management and distribution of daily post. Person/professional: To complete all mandatory training sessions. At all times act as an ambassador for Rossendale Hospice in line with our Vision (See below). Engage in developmental training as agreed with the CEO. Health and safety Understands the fire regulations and action to be taken in the event of a fire. Report any incidents/adverse events in accordance with Rossendale Hospice policy. Understand the principles of infection control and hand hygiene. Have an understanding of the Safeguarding Children and Vulnerable Adults policy. Manual handling and /or heavy lifting Key requirement of the role as detailed below N/A Full, current, valid UK driving licence N/A Disclosure & Barring Service Check Standard (formally known as Criminal Records Bureau) Additional Information: This job description will be reviewed as part of the post holders annual appraisal and is not intended to be a complete list of responsibilities. To meet the ever-changing needs of the service you may be required to perform other duties to appropriate level of your responsibility. Our vision We aim to positively influence a future in which everyone within the Rossendale community facing life limiting illness receives the best possible care and support. Underpinning our Vision are three core values: Our values We have three values: Integrity, Compassion, and Excellence. Anyone coming into contact with Rossendale Hospice, whether as a service user, supporter, staff member or shop customer, will experience the same level of care and professionalism on which weve built our reputation. We operate within the framework of these core values. Our staff and volunteers aim to uphold these values, irrespective of their role. We recognise and adopt appropriate behaviours which ensure we always work within our values. Safeguarding Children and Vulnerable Adults All Hospice employees and volunteers are required to act in such a way that at all times safeguards the health and well-being of children and vulnerable adults. Familiarisation with and adherence to Hospice and Lancashire Safeguarding Childrens/Adults Boards Safeguarding policies is an essential requirement of all employees and volunteers, as is participation in related mandatory training and safeguarding supervision Records Management/Data Protection Act As an employee of the Hospice, you have a legal responsibility for all records, including patient health, financial, personal and administrative, that you gather or use as part of your work. The records may be paper, electronic, etc. As an employee of the hospice, you are required to undertake Data Protection training annually and follow policy and procedures in your management of all data you have access to. You must consult your manager if you have any doubt as to the correct management of the records with which you work You must report any breaches to the CEO or Clinical Services Manager at the earliest opportunity Job description Job responsibilities Rossendale Hospice Job description and person specification Position: HR/Admin Support Co-Ordinator Reports to: CEO Salary: £25,000 to £26,0000 WTE (Dependant on experience) Location: Rossendale Hospice Hours 22.5 per week Job summary: the post holder is expected to: The post holder will ensure that all HR/Administrative and Office Support services are provided at the appropriate time ensuring the efficient running of the Administration Department. Act as GDPR Information Asset owner for all HR data. Key tasks / duties: HR Ensure that all HR information (files and records) is managed and are up to date. Liaise with the Finance Officer to ensure that all changes are reported to meet payroll deadlines. Arrange the recruitment of staff from placing adverts, receiving applications, arranging interviews, acquiring references. Completion of DBS checks, ID confirmation, qualification verification. Complete post interview paperwork and ensure effective induction. Ensure annual appraisals take place and are recorded. Book training courses for staff, travel and accommodation, update HR files with training information. Monitor and record sickness absence: receive GP Fit Notes issue/follow up Return to Work forms. Action any changes to existing contracts of employment seeking advice as necessary. Updating of the Staff Handbook (and associated policies) Provision of general HR advice to Managers and staff. Monitoring/retention of staff insurance documentation for vehicle use. ADMINISTRATION To manage archive storage Prepare monthly signing in sheets, update weekly whereabouts sheet Central contact for reporting of IT issues OFFICE/SUPPORT SERVICES Liaison with Building Manager with regard to maintenance of premises/progress other work issues, central contact point for reporting of problems to building reception. Manage maintenance programmes for Hospice vehicles, Hospice equipment Including annual PAT testing. Ensure stock of stationery supplies are available and procured from the best possible source. Contact point for insurance related issues building, staff. Responsibility for forwarding claims and following up as necessary. Management and distribution of daily post. Person/professional: To complete all mandatory training sessions. At all times act as an ambassador for Rossendale Hospice in line with our Vision (See below). Engage in developmental training as agreed with the CEO. Health and safety Understands the fire regulations and action to be taken in the event of a fire. Report any incidents/adverse events in accordance with Rossendale Hospice policy. Understand the principles of infection control and hand hygiene. Have an understanding of the Safeguarding Children and Vulnerable Adults policy. Manual handling and /or heavy lifting Key requirement of the role as detailed below N/A Full, current, valid UK driving licence N/A Disclosure & Barring Service Check Standard (formally known as Criminal Records Bureau) Additional Information: This job description will be reviewed as part of the post holders annual appraisal and is not intended to be a complete list of responsibilities. To meet the ever-changing needs of the service you may be required to perform other duties to appropriate level of your responsibility. Our vision We aim to positively influence a future in which everyone within the Rossendale community facing life limiting illness receives the best possible care and support. Underpinning our Vision are three core values: Our values We have three values: Integrity, Compassion, and Excellence. Anyone coming into contact with Rossendale Hospice, whether as a service user, supporter, staff member or shop customer, will experience the same level of care and professionalism on which weve built our reputation. We operate within the framework of these core values. Our staff and volunteers aim to uphold these values, irrespective of their role. We recognise and adopt appropriate behaviours which ensure we always work within our values. Safeguarding Children and Vulnerable Adults All Hospice employees and volunteers are required to act in such a way that at all times safeguards the health and well-being of children and vulnerable adults. Familiarisation with and adherence to Hospice and Lancashire Safeguarding Childrens/Adults Boards Safeguarding policies is an essential requirement of all employees and volunteers, as is participation in related mandatory training and safeguarding supervision Records Management/Data Protection Act As an employee of the Hospice, you have a legal responsibility for all records, including patient health, financial, personal and administrative, that you gather or use as part of your work. The records may be paper, electronic, etc. As an employee of the hospice, you are required to undertake Data Protection training annually and follow policy and procedures in your management of all data you have access to. You must consult your manager if you have any doubt as to the correct management of the records with which you work You must report any breaches to the CEO or Clinical Services Manager at the earliest opportunity Person Specification Qualifications Essential English and Maths GCSE grade C or above/equivalent CIPD Level 5 or working towards Experience Essential Significant recent HR administration experience (within last 2/3 years). Up to date knowledge of employment law and how to apply changes. Experience of providing HR advice on a wide range of HR issues to managers and staff. Proven competence in using Microsoft Office including Outlook, Word, Excel and PowerPoint. Proven ability to manage own workload and use initiative to make service improvements. Ability to develop and update HR policies and procedures. Effective flexible and positive team player. Proven tenacity and confidence in problem solving. Excellent proven written, listening and verbal communication skills. A proven interest in HR policy and practice. Proven ability to use tact and discretion whilst exercising confidentiality. Desirable Experience of working in a similar HR Administration/Support role in similar organisation. Person Specification Qualifications Essential English and Maths GCSE grade C or above/equivalent CIPD Level 5 or working towards Experience Essential Significant recent HR administration experience (within last 2/3 years). Up to date knowledge of employment law and how to apply changes. Experience of providing HR advice on a wide range of HR issues to managers and staff. Proven competence in using Microsoft Office including Outlook, Word, Excel and PowerPoint. Proven ability to manage own workload and use initiative to make service improvements. Ability to develop and update HR policies and procedures. Effective flexible and positive team player. Proven tenacity and confidence in problem solving. Excellent proven written, listening and verbal communication skills. A proven interest in HR policy and practice. Proven ability to use tact and discretion whilst exercising confidentiality. Desirable Experience of working in a similar HR Administration/Support role in similar organisation. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window). Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window). Employer details Employer name Rossendale Hospice Address Rossendale PHCC New Cribden House 161 Bacup Road Rawtenstall Lancashire BB4 7PL Employer's website https://www.rossendalehospice.org/ (Opens in a new tab)