Role: Clerical Assistant Department: Estates Services Grade: 3 (£25,204 per annum) Responsible to: Administration Manager Campus: Coleraine Closing Date: 25 February 2025 at 23.30 Reference Number: 034183 (Permanent / Full Time) - ABOUT US - We are a university with a national and international reputation for excellence, innovation and regional engagement, making a major contribution to the economic, social and cultural development of Northern Ireland. Our core business activities are teaching and learning, widening access to education, research and innovation and technology and knowledge transfer. - THE ROLE - The postholder will be responsible to the Administrative Manager for the provision of clerical support in relation to Estates Services activities, including first line Helpdesk support, to ensure that a quality service is provided to staff, students and members of the public. - ABOUT YOU - 1. You will maintain and update records using university and department electronic data management and processing systems. 2. You will be responsible for the provision of a Helpdesk service across all campuses, to include input, processing to appropriate workgroups / managers, updating of databases, dealing with queries in a professional manner, and highlighting any areas of concern to senior colleagues. 3. You will data input to Estates Services databases ensuring all internal control processes and policies are adhered to and generate reports as required. Ulster University holds a Silver Athena SWAN Award in recognition of our commitment to advancing Gender equality. You can read more about what this means on our University website. The University has a range of initiatives to support a family friendly working environment, including flexible working. The University is an equal opportunities employer and welcomes applicants from all sections of the community, particularly from those with disabilities. Appointment will be made on merit.