Job Description
Excited to grow your career?Our purpose is to make it easy for people to save and invest for a better future. We are looking for great people to join us, so please come and invest in YOUR future at HL.We know that sometimes people can be put off applying for a job if they don't tick every box. If you're excited about working for us and have most of the skills or experience we're looking for, please go ahead and apply.
We'd love to hear from you!About the roleAn exciting opportunity has arisen to join HL as a Compliance & Identity Engineer. You will have a proven track record in supporting and managing Microsoft's Compliance & Identity products including Entra ID and DLP and enjoy working with a variety of technologies and people. This is a great role for someone who wishes to further their career by helping us achieve HL's mission.What you'll be doingMonitor and manage ServiceNow queues to ensure service requests and incidents relating to compliance & identity products are dealt with in a timely manner.Progress project work, tracking progress in Jira.Seek innovative solutions, improvements, enhancements, and automation wherever possible.Helping to deliver the product vision and strategy, making sure that technical and non-technical users are maximizing product functionalities.Actively engaging in a culture of continuous improvements to deliver quality service and support.Create and maintain accurate system documentation, including change requests, technical and user guides, hardware and software asset and configuration registers, problem and resolution knowledge bases, and documentation produced during the system life cycle.Troubleshooting of failures and responding to security incidents.Occasional out of hours work for updates, incidents and fixes is expected.About youStrong experience working with Entra ID, Security best practices, Entra RBAC, Identity & Governance (PIM, PAM, JIT, Least Privileged), Domain Controllers, AD, AD Connect, Authentication, SSO (SAML/OIDC).Excellent communication skills and customer focus.Ability to plan, prioritise and complete your own work.Willingness to engage with and work in other technologies.Flexible and adaptable when dealing with changing requirements and priorities.Microsoft or equivalent professional certification would be desirable.Understanding and/or working knowledge of ITIL v4.Experience in Jira and ServiceNow (preferable)TechnologiesEntra IDAzure AD ConnectEnterprise Applications/App Registrations (essential)Azure RBACSSO IntegrationsConditional AccessCompliance (Purview)AIPDLPE-DiscoveryInterview processThis will be a one stage interview process consisting of competency and technical questions.Working ScheduleWe are based in Bristol, BS1 5HL.
This role is permanent, full time, 37.5 hours per week, Monday to Friday. We have returned to the office, however for this role we offer a flexible working pattern to enable you the option of working from home and coming into the office.Why us?Here at HL, we're the UK's number 1 investment platform for private investors, based in Bristol. For more than 40 years we've helped investors save time, tax and money on their investments.To achieve our mission, we believe we have a workplace like no other, with constant learning, dynamic teams, and a great ethos.
We're steered by core values that promote service, quality, innovation, and opportunity in everything we do.What's on offer?Discretionary annual bonus* and annual pay review25 days* holiday plus bank holidays and 1-day additional Christmas closureOption to purchase an additional 5 days holiday**Flexible working options available, including hybrid workingEnhanced parental leavePension scheme up to 11% employer contributionIncome Protection and Life insurance (4 x salary core level of cover)Private medical insurance*Health care cash plans - including optical, dental, and out patientcareHealth screening programmeHelp@hand - confidential support including mental health counselling and remote GPWellhub - unlimited access to fitness providers and wellness coach sessionsVariety of travel to work schemes with bike storage and shower facilitiesInhouse barista and deli serving subsidised coffee and sandwichesTwo paid volunteering days per year* dependant on role level** only available to select during our annual benefits window, in November each yearHargreaves Lansdown is an inclusive employer that values diversity in its workforce. We encourage applications from all individuals without regard to race, religion, gender, sexual orientation, national origin, disability or age.This role may also be available on a flexible working or part time basis - please ask the Recruitment & Onboarding team for more information.Please note, we are unable to provide employment sponsorship to candidates.TPBN1_UKTJ