Facilities Service Officer Location: CBOI, North Wall Quay, Dublin Salary: €29,500 As a Facilities Service Officer at Sodexo in CBOI, North Wall Quay, Dublin, you are a detail-oriented professional who thrives on ensuring smooth operations and excellent service delivery. Your role contributes to maintaining high compliance and service standards across our sites, enhancing the experiences of everyone we serve. Join Sodexo and be part of something greater. You belong in a team where you can act with purpose and thrive in your own way. What you’ll do: Coordinate and support the delivery of planned and reactive maintenance services across multiple sites. Monitor and manage supplier performance to ensure compliance and quality standards are consistently met. Maintain and update CAFM/CMMS systems for accurate scheduling, reporting, and compliance tracking. Generate and review cyclical reports for internal and external stakeholders, ensuring accuracy and completeness. Provide excellent customer service by responding to queries, resolving issues promptly, and ensuring client satisfaction. What you bring: Proven experience with CAFM/CMMS systems (preferably QFM) and a strong understanding of maintenance coordination. Excellent organizational skills, with the ability to manage multiple priorities and work to tight deadlines. Competency in Microsoft Office Suite (Outlook, Word, Excel, and PowerPoint) for reporting and documentation. Strong communication skills to collaborate effectively with team members, clients, and suppliers. A flexible and proactive approach to work, with attention to detail and a commitment to delivering high-quality results. What We Offer Working with our company is more than a job; it’s a chance to be part of something greater. You’ll belong in a company and team that values you for who you are; you’ll act with purpose and have an impact through your everyday actions; and you’ll be able to thrive in your own way. In addition, we offer: Flexible and dynamic work environment. Access to ongoing training and development programs. Countless opportunities to grow within the company. Full training supplied. Employees can opt to increase their employer contribution up to a maximum of 6% with an equal employee match. Life Assurance - Coverage of 1x annual salary. Maximum 10% bonus dependent on performance. Ready to be part of something greater? Apply today About Sodexo At Sodexo, our purpose is to create a better every day for everyone to build a better life for all. We operate in 55 countries, serving over 100 million consumers each day through our unique combination of On-Site Food and FM Services, Benefits & Rewards Services, and Personal & Home Services. We are committed to being an inclusive employer. We are a forces-friendly employer and welcome applications from individuals with diverse experiences and backgrounds. We encourage our employees to join networks such as Pride, Sodexo Parents & Carers, and Sodexo Disability Ability Network. We’re a Disability Confident Leader employer, committed to changing attitudes toward disability and helping individuals achieve their aspirations.