Empowering careers at ARJO
At Arjo, we know what moves us. We go above and beyond for people facing mobility challenges. We take every opportunity to work and grow as one team and take pride in sharing our knowledge and experience. Does that sound like something that moves you too?
This could be your opportunity to begin a challenging and rewarding career in a healthcare company that empowers movement for people with mobility challenges.
Position:
Clinical Specialist - Long Term Care
Location:
Field based - covering the South West (Hybrid working)
Job type:
Full Time, Permanent
The impact you will have
The role of the Clinical Specialist will be to work in partnership with the Commercial team to drive clinical outcomes with our customer base. You will support promoting improvements in patient outcomes through ensuring best practice principles are transmitted into working practice.
Providing clinical support through the buying process, you will facilitate clinical support both pre and post sales to drive the company strategy to create value for our customers by changing our approach from selling products to helping our customers to generate better clinical outcomes, drive operational efficiencies or help them to manage their costs.
Key Responsibilities:
* Facilitate clinical evaluation support through the buying process
* Provide product evaluations and training post sales
* Advice and guidance on equipment selection
* Clinical ward walks to match equipment to patient need
* Provide customer education programs, forums, study days and attend national exhibitions
* Carry out pressure ulcer prevalence surveys and outcome related planning and monitoring
* Carrying out clinical assessments such as 'Insights' in line with the agreed regional strategy
* Provide training and education within key accounts
* Provide added reassurance and a commitment to improving both clinical and cost effectiveness for our partners and their patients
* Support with the administration of rental equipment including obtaining POs
* Key Stakeholder engagement within our customer base to create reference sites and Arjo ambassadors and KOLs
* Cross functional working within all divisions of Arjo to support sharing knowledge and team building
* Build and maintain close business working relationships with the Sales Support Team in particular the Customer Solutions Executive in order to help support solution selling, new business opportunities and lead generation and maintaining current customer relationships
* Provide ad hoc Clinical Nurse Advisor cover
* Keep up to date with the Arjo product range, attend relevant training. Share knowledge and expertise with the team and new colleagues
* Adhere and comply with Arjo Guiding Principles, Code of Conduct, policies and procedures and standards. Compliance to UK&I regulations and legislations including Health & Safety, Anti-bribery and completion Law
The skills you will need
This role requires you to have an RGN or similar Professional Healthcare Qualification as well as a current NMC/HCPC registration or equivalent.
You will also need to have experience working within a healthcare environment, ideally in moving and handling as well as knowledge and understanding of the current NHS and Private Hospital sector dynamics in the UK.
You will have an understanding of business planning processes, for example, sales cycle, account planning and product launches, and will be confident in dealing with customers in a variety of different situations, as you will be holding demonstrations, presentations and ward visits on site.
As you will be involved directly with the customer, you will need to have good negotiation skills and be able to handle a range of customer contracts.
As this role is field based, you will be required to hold a valid UK Driving Licence and be comfortable with overnight stays as and when they are required. This role will require you to drive a van due to the nature of the equipment.
What we will offer in return
You will support our vision to be the most trusted partner in driving healthier outcomes for people facing mobility challenges. In return, we recognize and value our global employees. You will have our full support, training and opportunities for professional development, along with a car/van, a laptop and a mobile, and private healthcare.
Why diversity matters to us
At Arjo, we believe in the power of diversity. We strongly encourage applicants from all parts of society, which means building a more diverse, equitable, inclusive and engaging environment - not only in the workplace, but also within the communities that we serve, work in and live in. We achieve this through a culture and mindset that values the uniqueness of all our people.
Please be aware that by applying for this role, you are giving Arjo permission to store your information.
About Arjo
At Arjo, we believe that empowering movement within healthcare environments is essential to quality care. Our products and solutions are designed to promote a safe and dignified experience through patient handling, medical beds, personal hygiene, disinfection, diagnostics, and the prevention of pressure injuries and venous thromboembolism. With over 6500 people worldwide and 65 years caring for patients and healthcare professionals, we are committed to driving healthier outcomes for people facing mobility challenges.
For more information about Arjo visit www.arjo.com
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