Job Type: Full / Part-time Experienced Dental Receptionist
(Maternity Cover, with Potential for Permanent Role)
Location: Bridge Dental & Implant Clinic, 415 Burton Road Littleover Derby. DE23 6AN
About the role: We are seeking a warm, organized, and professional Dental Receptionist to join our team on a maternity cover basis, with the potential of a permanent role. As the first point of contact, you will play a critical role in creating a welcoming atmosphere, managing patient inquiries, scheduling appointments, and keeping our front office running smoothly. This role is ideal for a personable and proactive individual with strong organizational and communication skills.
Key Responsibilities
1. Welcome patients and visitors in a friendly, professional manner.
2. Manage incoming calls, emails, and patient inquiries promptly.
3. Keep the reception area tidy and inviting.
4. Appointment Scheduling: confirming and coordinating patient appointments using dental software.
5. Efficiently manage the appointment calendar in collaboration with the dental team.
6. Handle cancellations, rescheduling, and notify staff as needed.
7. Collect and verify patient information accurately.
8. Maintain and update patient records in a secure and organized manner.
9. Assist patients in completing necessary forms and documentation.
10. Provide patients with information on available practice benefits.
11. Process patient payments and fees and provide cost estimates for treatments.
12. Discuss treatment plans and follow-up appointments with patients.
13. Address patient concerns with empathy and professionalism.
14. Coordinate with dental staff to ensure seamless, high-quality patient care.
Qualifications & Skills
1. Proven experience as a dental receptionist is required.
2. Proficient in dental software and general computer applications.
3. Strong verbal and written communication skills.
4. Excellent organizational skills, with the ability to multitask in a busy setting.
5. High attention to detail and accuracy, especially in handling patient information.
6. Knowledge of dental terminology is an advantage.
Working Conditions & Benefits
1. Environment: Private, well-established, fast-paced dental clinic
2. Salary: £13.50 experience dependent
3. Contributory pension scheme
4. Uniform provided
5. Staff car park
6. Supportive management team
Application Process
To apply, please submit your CV and cover letter to info@bridgedentalclinic.co.uk. Bridge Dental & Implant Clinic is an equal opportunity employer and welcomes applications from all qualified candidates.
Job Type: Permanent
Pay: From £13.50 per hour
Benefits:
* Company pension
* On-site parking
Education:
* GCSE or equivalent (preferred)
Experience:
* Medical Receptionist: 1 year (preferred)
Work Location: In person
Reference ID: Jan 25 - receptionist
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