Insurance Account Manager
Location: Watford (Office-based role)
Salary: Up to £26000 PA (Negotiable DOE)
Working Pattern: 35 Hours over Mon to Fri
Are you an professional in health insurance or financial services looking for your next career move? We’re seeking a passionate and skilled Insurance Account Manager to join a growing, collaborative team in Watford. This is an exciting opportunity for candidates within a commutable distance who want to thrive in a supportive environment while working alongside tenured colleagues who are passionate about what they do.
Why Join Them?
Career Progression: Clear opportunities to grow your career with tailored development plans, salary incentives, and recognition for your contributions.
Fantastic Office Environment: Work in one of Hertfordshire's most desirable office locations, featuring:
* On-site café
* Discounted gym membership
* Free transport to the train station
* Nature gardens and weekly events (food fairs, charity events, outdoor activities).
Work-Life Balance: Enjoy a 35-hour work week balanced over Monday to Friday
Comprehensive Benefits: Company-related bonus scheme, voluntary dental coverage, and private medical insurance after six months.
Key Responsibilities
* Manage inbound calls and triage inquiries within the sales team.
* Engage with intermediaries to support renewals and identify new business opportunities.
* Handle general queries and ensure timely resolutions.
* Conduct post-onboarding and renewal calls to assess client satisfaction and gather feedback.
* Accurately record and report sales activities and outcomes.
* Collaborate with internal teams to enhance customer experiences and streamline processes.
What They’re Looking For
Hard Skills:
* Proven experience in the private medical insurance or financial services sector.
* Strong organisational skills with the ability to manage multiple tasks effectively.
* Excellent verbal communication skills, particularly over the phone.
Soft Skills:
* Customer-focused mindset with a proactive approach to problem-solving.
* Ability to build rapport and maintain successful relationships with clients and colleagues.
* Self-motivated, results-driven, and adaptable to change.
* A customer-centric attitude with a proactive approach to problem-solving.
If you’re located within a commutable distance from Watford and have relevant experience in health insurance or financial services, we’d love to hear from you! Join a team that values collaboration, growth, and making a difference in people’s lives.
Please note – all applicants must be able to provide relevant evidence of unrestricted right to work in the UK – unfortunately at this time this role cannot facilitate sponsorship.
To find out more or to apply for the role click the link below or contact Chloe at Watford Brook street.