Job summary
Are you looking to kick start your career in Administration? Are you looking to join an organisation where you feel rewarded for the work you do every day?
We are looking for an Administration Support Officer to join our team! You will join our MSK team, supporting patients to optimise their experience.
Main duties of the job
You will support optimisation of clinical diaries through following the administrative standard operating procedures. This will include:
* Answering calls
* Responding to patient queries
* Booking appointments
* Sending out appropriate patient communication
* Registering referrals.
You will be required to work in our electronic notes system (EMIS) and your role will involve adding appropriate documentation to patient records.
Depending on service need, you may also cover reception duties which will include meeting and greeting patients and visitors.
Other responsibilities may include ordering stationery and supplies, being a fire warden, and making room bookings.
About us
Ever dreamt about a career that sparks excitement and fosters your professional growth? Picture yourself waking up eager to make a real difference in our community, surrounded by teams who value your unique ideas. It's time to turn your dream into reality!
We are Sirona care & health - England's largest provider of Adult's and Children's Community Services and we'd love for you to join us in Bristol, North Somerset or South Gloucestershire.
Agenda for Change Salary, full NHS benefits, 27+ days' annual leave, and participation in the NHS Pension Scheme - just a glimpse of the benefits we offer.
Whether you're starting your journey in healthcare, looking for a fresh challenge within the NHS, or contemplating a career change, don't be daunted by the prospect of something different - we create development opportunities for all our colleagues and apprentices.
Interested? View our benefits leaflet which you can find as an attachment on this vacancy.
Date posted
14 April 2025
Pay scheme
Agenda for change
Band
Band 2
Salary
£24,169 a year per annum
Contract
Permanent
Working pattern
Full-time, Flexible working
Reference number
083-7145446-MC
Job locations
Cossham Hospital
Lodge Road
Bristol
BS15 1LF
Job description Job responsibilities
Please see the attached Job Description for a full list of duties and responsibilities before applying for this position.
We are unable to provide sponsorship for this role and can only accept applications from UK based applicants.
If you currently require a visa to work in the UK, there must be a minimum of 12 months from your start date until the expiry date.
Person Specification
Experience Essential
* Administration experience in a customer/client environment
Desirable
* Experience working in a health/social care or service-oriented organisation
Qualifications Essential
* NVQ 2 in Administration or equivalent experience
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name: Sirona care & health CIC
Address:
Cossham Hospital
Lodge Road
Bristol
BS15 1LF
Employer's website: https://www.sirona-cic.org.uk/
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