90942/ Concierge
Location: Sandwell Services
Salary: £10,025.60 per annum
Hours per week: 16 hours
Contract type: Part Time (Currently Weekends Saturday – Sunday)
About the role
We are looking to recruit a Day Concierge at Sandwell Services. The role is to provide reception duties (door entry and telephone), monitor building security, monitor health & safety, and provide cleaning services to the building.
Functions to customers as part of the service include appointment booking, post/letters management, and activities and wellbeing services.
In line with incident and safeguarding processes, raise any concerns and report these in line with Policy and Procedure.
You will also receive visitors and customers at reception and support them in a professional, polite, and courteous manner while dealing with all routine enquiries.
Key Responsibilities:
* Undertake routine building checks to ensure security.
* Carry out health and safety and fire checks.
* Perform cleaning duties to ensure tidiness of the building.
* Void clean properties ready for the next occupant.
* Monitor CCTV and keep accurate records of activities undertaken throughout the night.
* Lone work for the duration of the shift, although managers, support staff, and partner agencies may be in the building at the same time.
* Travel between 3 sites and respond to emergencies when required.
The benefits:
* 34 days annual leave, plus the option to purchase up to 5 additional days
* Birthday leave
* New Home leave
* Life assurance (3 x salary)
* Employee Assistance programme
* Employee Wellbeing programme
* Flexible Working options
About You
* Experience of working within relevant settings
* Strong risk assessment skills
* Proactivity, with an understanding of issues vulnerable people may face
* Ability to lone work
* Effective communication skills; verbally, non-verbally, and in writing
* Sensitive adaptation of language and communication style
* Ability to develop and establish relationships with all
* Ensure confidentiality relating to customers and staff
* Problem-solving using own initiative
* Experience of working with multiple stakeholders
* Produce high-quality documentation when requested
* Flexible and well-suited to change
Applying
All applications must be accompanied by a current CV which will be used to assess your suitability for the role. Please ensure all the skills, experience, and qualifications requested are clearly demonstrated in your CV as explained in the body of the advert.
All applicants must provide their right to work documentation at the interview stage, such as a valid passport which will be verified to check your eligibility to work and live in the UK.
Relevant roles will be subject to a successful disclosure at an appropriate level from the Disclosure and Barring Service (DBS).
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