1st/2nd Line Service Desk, Desktop Support, M365, Win 11, AD, JIRA IT Support Analyst required for a leading business based in Chippenham. The successful candidate will have a background in 1st & 2nd line Desktop or Service Desk Support with excellent customer skills and ability to work well in a team. This role will start fully on site with the ability to work from home later in the assignment. Engagement is via umbrella company only. Skills and experience required:- Processing support tickets and triage M365 Win 11 Active Directory Joiners/leavers account creation/deletion Troubleshoot software issues Knowledge of JIRA essential Applicaiotn Support