International Shipping Coordinator Our client is seeking a highly organised International Shipping Coordinator to join their established team at the UK headquarters. This role requires an efficient and detail-oriented individual who can confidently handle all aspects of international shipping, customs documentation, and logistics. The successful candidate will play a critical role in ensuring smooth import and export operations, maintaining high standards of customer service, and supporting cross-department collaboration. Key Responsibilities: End-to-End Shipment Management: Oversee all import and export shipments, ensuring timely and accurate handling from dispatch to delivery. Freight Rate Negotiation: Obtain and negotiate competitive freight charges, ensuring value while maintaining high service standards. Customs Compliance: Maintain up-to-date and accurate HS Codes, managing compliance with international regulations. Documentation Preparation: Create, verify, and manage import/export documentation, including certificates of origin and customs paperwork. Customer Service & Reporting: Maintain clear communication with customers and internal teams, providing regular updates on shipment statuses. Internal Collaboration: Work closely with the Operations Manager, Purchasing Administrator, Warehouse Manager, and other departments to ensure coordinated shipping schedules and efficient logistics. ERP & MS Office Proficiency: Update ERP system with critical shipment details, including delivery times, HS codes, and other shipment notes. Create and manage shipment summary spreadsheets. Despatch Scheduling: Coordinate and schedule dispatches in collaboration with Warehouse and Freight Agents. Pre-shipment Inspections: Organize inspections as required, ensuring compliance with customer and regulatory requirements. Collection & Delivery Coordination: Arrange collection and delivery of goods, providing instructions to freight forwarders and couriers. Certificate Applications: Work with the purchasing administrator to gather necessary documentation and apply for certificates of origin and other required shipping documents. Continuous Improvement: Contribute ideas and feedback to enhance team best practices and overall shipping efficiency. Required Skills & Qualifications: International Shipping Expertise: Proven experience in managing international shipments, including knowledge of import/export regulations and documentation. Attention to Detail: Highly organized with a strong focus on accuracy and detail in all aspects of logistics and record-keeping. ERP and MS Office Proficiency: Competent in using ERP systems and skilled in MS Word and Excel for documentation and reporting. Effective Communicator: Ability to work effectively within a small, collaborative team, providing input and insights as needed. Resilient Under Pressure: Able to handle deadlines and shifting priorities in a fast-paced, logistics-focused role. Customer Service Mindset: Committed to providing a high level of customer service, with a proactive and solutions-oriented approach. Benefits: £25,000 to £30,000 dependant on experience Opportunities for professional development Supportive team environment To apply for the International Shipping Coordinator position, please submit your CV and cover letter detailing your relevant experience and why you are interested in this position.