Principal Installation Manager | Hatfield | Hybrid
This role will include a 9-12 month assignment to Poland
About Us
Our teams are putting the world’s retailers online using the cloud, robotics, AI, and IoT. We provide services to partner clients globally via our innovative advanced robotics technology, known as the Ocado Smart Platform ("OSP"), driving our highly automated, multi-million pound Customer Fulfilment Centres (CFCs). In our CFCs, together with proprietary software applications, we operate a world-class online grocery business that automates the single pick of products, ready for your online delivery.
About the role
The Project Delivery Talent Pool provides project professionals to our regional project teams to deliver a range of projects across the globe, including large scale installations of our OSP solution into partner warehouses, the introduction of new products, and changes to our existing installations.
As our Principal Installation Manager, you will be Ocado's lead on site for the delivery of the implementation of Grid Structures and Mechanical Handling Equipment (MHE) to our partners' automated facilities (Customer Fulfilment Centres (CFC), Distribution Centres (DC), and warehouses) across our global locations. You will support the planning of installation work and improvements to our processes and methods.
You will enable and manage installation contractors and internal teams, coordinate all Ocado and subcontractor activity onsite, represent Ocado with the partner's general contractor/principal contractor, ensure safe working practices, and ensure the delivery of high quality installation (ensuring high standards are maintained and correct methods used). Your technical, engineering, and contractor management background will enable you to ensure installation is on time, on budget, to the required quality standards, and delivered safely. You will be working on new and innovative solutions and technology across our growing number of sites.
What you will do
* Manage the install of allocated grid structures and MHE in our automated facilities (CFCs, DCs, and warehouses) to the agreed contractor cost, install method, quality standards, safety requirements, and schedule. Report on the status of installation and issues/risks and the mitigation of these.
* Provide leadership and management of project stakeholders, suppliers, and a site presence in the region of 200 people for approximately 6-14 months on a construction site.
* Have direct and indirect people management responsibilities, managing a team and various disciplines, proactively driving the development of the team and working with individuals to set objectives and create development plans.
* Effectively lead, motivate, and inspire a team, demonstrating clear focus and investment in their personal development.
* Be the onsite point of contact and Ocado representative with partner counterparts and their contractors (e.g., GC/PC).
* Manage a construction/installation site (as required), ensuring safety on site.
* Ensure there is an effective installation plan considering buildability and access.
* Manage the install, commission, and fault find for all MHE onsite against challenging budgets and schedules, to a high standard of quality.
* Define Safe Systems of Work (SSoW) employing best practices.
* Produce, update, and agree to the relevant Ocado Health and Safety Risk Assessment.
* Support Supply Chain teams to ensure that installation contractors are selected with appropriate conditions.
* Physically perform quality checks of structural grids/MHE installed in the field, which may require working at height.
* Identify, mitigate, and document MHE risks and anticipate engineering challenges.
* Assist in the planning and scheduling of multiple work packages and contractors/personnel onsite.
* Prioritize and seek resolution of engineering problems, communicate the technical details of the situation, and seek decisions from relevant product engineering teams.
* Present and summarize technical issues and commercial options to senior management for escalations and decisions.
* Build strong relationships and collaborate with your contractors and peers (including partners) onsite and other project team members.
* Proactively contribute to the development of best practices for our delivery methodology.
* Ensure lessons learned are raised and logged.
We'd love to hear from you if you have
* Experience in managing complex, multi-million pound/dollar installations, including applying project management methods at this scale.
* Experience in Construction Site Management for a large group of contractors/personnel in the region of 150+ people.
* Relevant experience of mechanical installation of structural steel, pallet racking, and/or ASRS systems.
* Experience in managing the installation and commissioning of Automation equipment or Conveyor systems.
* Experience of managing high risk activities such as working at height, confined spaces, or lifting operations.
* A strong understanding of national/local legislation for construction/engineering compliance and safety.
* An understanding of the individual responsibilities involved in planning, conducting, and/or overseeing complex lifting operations.
* The ability to understand and work with legal teams on legal construction standards and utilizing legal tools to mitigate risk.
* Skilled in managing multi-million pound/dollar contracts including high labour content.
* A formal project management qualification.
* A Bachelor's or higher Degree in a relevant Engineering field (or equivalent experience).
* A national/local HSE competency permitting access to construction sites.
What we offer you...
Our employee benefits are designed for you; we care about people and we’ve ensured we have a wealth of benefits that focus on your well-being. We regularly review our benefits to ensure we are supporting our employees appropriately. Currently, we offer technically stretching work, a competitive salary, and:
* A Work from Home policy that sees you in the office typically 40% of your time (depending on project requirements).
* 30 days ‘working from anywhere’ policy.
* Wellbeing support through Apps and an Employee Assistance Programme.
* 25 days annual leave, rising to 27 days after 5 years of service (plus optional holiday purchase).
* Pension scheme (various options available including employer contribution matching up to 7%).
* Private Medical Insurance.
* 22 weeks paid maternity leave and 6 weeks paid paternity leave (once relevant service requirements complete).
* Train Ticket loan (interest-free).
* Cycle to Work Scheme.
* Free shuttle bus to and from Welwyn Garden City Train Station to the Welwyn Garden City offices.
* Opportunity to participate in Share save and Buy as You Earn share schemes.
* 15% discount on Ocado.com and free delivery for all employees.
* Income Protection (can be up to 50% of salary for 3 years) and Life Assurance (3 x annual salary).
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When our journey started, we were all about changing the way people shop for groceries. 20 years later, we’re developing our own groundbreaking technology, opening multiple sites at an accelerating rate, and engaging in exciting new business partnerships around the world!
Transforming an industry also means transforming the way we do business. As we continually develop new technologies and customer propositions, we’re looking for the Everyday Pioneers to lead us into the next stage of our evolution: enhancing our capabilities, inspiring our teams, and developing new ways of working.
Changing the way the world shops, for good.
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