* Community Support Co-ordinator South-Wales(Part-time)
Contract type Permanent & Part-time
Closing date 17 Mar 2025 11:45 AM
Location Cardiff, United Kingdom
Salary £ 22,217 - 22,218 per year
Hours
Part-time 22 hours per week
About the Organisation
Our vision is a world free from MND. Our mission is to improve care and support for people with MND, their families and carers. We fund and promote research that leads to new understanding and treatments and brings us closer to a cure for MND. The Association also campaigns and raises awareness so the needs of people with MND, and everyone who cares for them, are recognised, and addressed by wider society.
About the role
As a Community Support Coordinator, you will play a key role in delivering and integrating our Community Support Volunteer service. You'll work closely with volunteers, health and social care professionals, and local partners to ensure people living with and affected by MND receive high-quality, accessible, and inclusive support. In this role, you will need experience in managing and supporting volunteers and an understanding of care and support services. You will be committed to delivering inclusive and person-centred support.
Responsibilities
* Lead a team of Community Support Volunteers, recruiting, supporting, and developing them to provide a high-quality service.
* Ensure that support is needs-led, inclusive, and enables personal choice and control.
* Offer guidance to volunteers handling complex care and support issues.
* Respond to inquiries and referrals, providing relevant information and signposting to appropriate services.
* Build strong relationships with care centers, networks, and local partners to integrate community support effectively.
* Support and develop volunteer branches and groups, ensuring they meet local needs and follow organizational policies.
* Identify gaps in care and support services and contribute to plans for improvement.
* Promote collaboration between volunteers, professionals, and people affected by MND to enhance service delivery.
* Facilitate learning and networking opportunities for volunteers.
* Support fundraising and awareness activities alongside colleagues.
* Maintain accurate records and contribute to service development.
Minimum Requirements
* Experience leading, managing, or coordinating volunteers, ideally in a not-for-profit setting.
* Strong communication, interpersonal, and presentation skills.
* Ability to assess and respond to support needs in a person-centered way.
* Knowledge of care and support services across different sectors.
* Experience working with individuals at risk of harm and their families.
* An understanding of safeguarding and risk management.
* Ability to build and maintain relationships with individuals and partner organizations.
* Commitment to equality, diversity, and inclusive practices.
* Ability to prioritize tasks, plan effectively, and make autonomous decisions.
* Proficiency in using IT systems and applications.
* Flexibility to work outside standard hours when required.
* Full driving licence.
Required Qualifications
* Undergraduate Degree
* 28 days Holiday, Increasing to 33 days after 5 years, plus Bank Holidays.
* Access to UK Healthcare, Dental, Eye care, Health Screenings, & therapies.
* Salary Sacrifice Schemes (Cycle to Work, Buy/Sell Annual Leave).
* Enhanced Pension Scheme
Working locations
* Home-based
* Occasional travel required in the South-East Wales
* Shortlisted candidates will be contacted for an interview.
* We are committed to equality, diversity, and inclusivity. We work to remove barriers for everyone affected by MND, employees, volunteers, and stakeholders. As part of the Disability Confident Scheme, we guarantee interviews for disabled applicants who meet the role's requirements.
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