Authentication Analyst – Financial Services - £70,000 – Hybrid (3x week in London)
Overview:
We are seeking an experienced Authentication Analyst to join our client who are a global financial services organisation.
As part of the Authentication Services team, you will play a pivotal role in implementing and managing identity management strategies, maintaining service health, and driving technical excellence.
Role and Responsibilities:
* Serving as the main escalation point for SME-level 3rd line BAU incidents, providing in-depth troubleshooting and analysis.
* Supporting the Team Lead in defining the technical direction for Identity Management through workshops and coaching sessions.
* Creating and maintaining technical guides for peers and less experienced team members.
* Managing the Identity Management platform, ensuring service availability, monitoring performance, and maintaining operational documentation.
* Balancing technical insights with business risk to guide incident resolutions and project decisions.
* Initiating improvements in operating processes using owned/licensed tools and escalating issues as required.
* Producing and interpreting service performance data for trend analysis and management reports.
* Leading efforts to educate technical teams on authentication technologies, fostering teamwork and customer satisfaction.
* Promoting automation and scripting to enhance authentication tasks and monitoring.
* Collaborating with the Problem Management function to identify root causes under the ITIL framework.
Essential Skills and Experience
* Expertise in Microsoft Active Directory and Windows Server.
* Strong knowledge of Azure Active Directory.
* Ability to create, edit, and troubleshoot PowerShell scripts.
* Familiarity with Quest AD management tools (e.g., Quest Change Auditor, Quest Recovery Manager).
* Knowledge of ADFS, Certificate Services, and Privileged Access Management.
* Experience with Single Sign-On configuration methods and protocols.
* Proficiency in Varonis DatAdvantage or similar file auditing tools.
* Understanding of cloud-based resources, such as Infrastructure as Code, SaaS, and Azure fundamentals.
Package:
* C£70,000
* 20% bonus
* Excellent benefits
* Hybrid (3x week in London)