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A chance to work for a highly successful MSP as they undertake a period of growth. This ambitious company is looking for an experienced Service Desk Manager to join the team.
As the Service Desk Manager, you will be tasked with leading the IT Service Desk Team. You will oversee daily operations of the service desk, manage staff, and ensure a high level of service and support to the company's internal and external customers. Your responsibilities will include:
1. Team Leadership
2. Service Desk Operations
3. Customer Communication
4. Strategic Processes
What you will require for the role:
* 5+ years in Service Desk or IT support roles
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