Admin and Clerical Assistant - Radiology
Join to apply for the Admin and Clerical Assistant - Radiology role at Norfolk and Norwich University Hospitals NHS Foundation Trust.
The Radiology Admin & Clerical team is looking for flexible and motivated people to join our team. We are looking for individuals who are passionate about providing exemplary service, to work as part of a dynamic team helping to deliver a safe and effective Radiology service at the Norfolk and Norwich University Hospital.
The successful candidate will be able to work in a systematic and methodical way, using their own initiative, being conscientious, and having excellent interpersonal communication and customer care skills. Applicants will have a keen eye for detail, with the ability to remain calm under pressure and prioritize workload.
This is a varied role including booking radiology appointments by phone with patients, sending letters, coordinating inpatient and ED appointments, and receiving patients on arrival.
Location and Hours
We have both full and part-time vacancies available – please include your preferred hours on your application. Shifts are allocated on a roster basis with the earliest starting at 7am and the latest finish of 9pm. We provide a 7-day service, therefore working weekends and bank holidays will be required.
This is a multi-site role, working at the Norfolk and Norwich Hospital, the new Community Diagnostic Centre (based on NNUH site grounds), and Cromer District Hospital.
You will schedule Imaging appointments for a range of modalities, including Ultrasound, X-Ray, CT, and MRI. This includes calling patients to agree on the appointment date and time, providing directions, and offering relevant information in preparation for their scan.
Answer incoming calls in a timely manner, working with the team to manage voicemails and emails, assisting patients, staff, and healthcare professionals with any queries. You will also cover various reception desks within the department, arriving patients for their appointments and assisting with queries. Some reception desks involve liaising with wards and portering services to arrange inpatient scheduling.
Join us at the Norfolk and Norwich University Hospital and be part of a workforce of over 10,000 staff! The NNUH is one of the largest NHS trusts in the UK, providing first-class acute care for around one million people living in Norfolk and surrounding areas. We are a teaching and research hospital, at the forefront of innovation, home to state-of-the-art facilities. We are pleased to work closely with the University of East Anglia, providing teaching opportunities for our staff and placement opportunities for their students.
Benefits
* Flexible working hours
* Fast Track Staff Physiotherapy Service
* Multi Faith prayer room
* Discounted gym memberships
* Excellent pension scheme and annual leave entitlement
* Wagestream - access up to 40% of your pay as you earn it
* Free Park & Ride service direct to NNUH site
* Free 24-hours confidential counselling support
* On-site Nursery
* On-site cafes offering staff discounts
* Support in career development
* Flexible staff bank
* Salary Sacrifice schemes including lease cars, Cycle to Work scheme, and home electronics
For further details or informal visits, contact: Name: Patricia Drewery Job title: Radiology Directorate PA Email: Radiology.Recruitment@nnuh.nhs.uk Telephone: 01603 288 479
Seniority Level
Entry level
Employment Type
Part-time
Job Function
Administrative
Industries
Hospitals and Health Care
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