Job title: BI Data Analyst Ref 39347
Division: Digital Transformation
Location: Hybrid - Walnut Court - SN2 8BN
Contract type: Permanent
Full/Part-time: Full-time
Hours: 36 hours per week
Salary: A starting salary of up to £45,000 per annum depending on skills and experience
Job grade: B
Closing date: 21/12/2024
Thames Water is currently looking to recruit a BI Data Analyst to support stakeholders with KPIs, analysis, reporting, and information related to a specific area of the business, either through regular operations or in a project environment.
What you will be doing as the BI Data Analyst: You will collect, run, visualise, and distribute reports to the business. The scope of the role encompasses all Customer Service, Financial Customer Care, and Wholesale units and also encompasses wider Thames Water requirements for service organisation reporting.
Key Accountabilities:
* Provide operational data analysis and interpretation.
* Provide information to help inform colleagues/managers on operational problems.
* Daily reporting and analysis.
* Supporting conversations to make decisions through data.
* Ensure our reporting runs smoothly so that stakeholders get reporting on time.
* Produces consolidated reports across the Business.
* Support to prepare insight from analysis of data to identify skills gaps or broken processes & procedures.
* Supporting other managers and departments with effective data capture for both regular and ad-hoc reporting.
What you should bring to the role:
* Someone with Data, Analytical and Insight experience is essential.
* The ability to deal with key stakeholders within the business.
* Strong numerical and analytical skills.
* Good technical skills with experience in SQL and Power BI with a desire to learn and develop.
Base Location: Hybrid – Based in Swindon.
Hours: 36 hours per week, Monday to Friday
What’s in it for you?
* Competitive salary - Offering a starting salary of £45,000 depending on skills and experience
* Annual leave: 26 days holiday per year increasing to 30 with the length of service (plus bank holidays)
* Access to lots of benefits to help you take care of your and your family’s health and well-being, and your finances – from annual health MOTs and access to physiotherapy and counselling to Cycle to Work schemes, shopping vouchers and life assurance
We’re the UK’s largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive.
Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you’ll enjoy fast-tracked career opportunities, flexible working arrangements, and excellent benefits.
Our overarching aim is to ensure that Thames Water is a great, diverse, and inclusive place to work. We welcome applications from everyone and offer extra support for those who need it throughout the recruitment process.
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