We are looking for a driven and strategic Account Manager / Business Development / Contract Operations Manager to play a key role in managing client relationships, driving new business opportunities, and overseeing contract operations. This is a dynamic position that requires a strong balance of relationship management, commercial awareness, and operational execution. If you thrive in a fast-paced environment, excel at building and maintaining partnerships, and have a strong understanding of contract management and business growth strategies, we want to hear from you Key Responsibilities: Account Management: Build and maintain strong relationships with key clients, ensuring excellent service delivery and customer satisfaction. Business Development: Identify and pursue new business opportunities to drive revenue growth and expand market presence. Contract Operations: Oversee contract implementation, ensuring compliance, efficiency, and profitability. Strategic Planning: Develop and execute strategies to achieve sales targets, operational excellence, and long-term business success. Negotiation & Commercial Management: Lead contract negotiations, pricing discussions, and service agreements. Performance Monitoring: Track key performance indicators (KPIs), prepare reports, and present insights to senior management. Cross-Functional Collaboration: Work closely with internal teams, including sales, finance, and operations, to optimize service delivery and drive business objectives. Problem-Solving: Address client concerns proactively and implement solutions to improve service levels and business efficiency. Key Skills & Experience: Proven experience in account management, business development, or contract operations. Strong commercial and strategic thinking skills. Excellent communication and negotiation abilities. Ability to manage multiple accounts and contracts effectively. Experience with budgeting, forecasting, and contract management. Proficiency in CRM systems and Microsoft Office Suite. A proactive, results-driven, and customer-focused mindset. What We Offer: Competitive salary Opportunities for career growth and professional development. A collaborative and supportive work environment. ADZN1_UKTJ