ROLE TITLEBuilding Surveyor (Damp & Mould)
TEAMAsset Management
REPORTING TODisrepair Manager
VERSION2
ROLE PURPOSEAs part of the organisation's zero-tolerance approach to damp and mould, the purpose of this role is to inspect properties where damp and mould have been identified, ensuring remedial works are undertaken promptly. The role includes supporting residents throughout the process while contributing to the delivery of the organisation's damp and mould action plan and identifying opportunities for service improvement.
KEY RESPONSIBILITIES
1. Carry out property inspections, prepare specifications of works, and ensure completion to a high standard within agreed timescales.
2. Provide technical building surveying advice for complex repair issues such as structural problems, damp, insurance claims, or drainage.
3. Develop and support the ongoing damp and mould strategy for improvement.
4. Offer advice to residents on managing condensation in a professional and supportive manner.
5. Maintain regular and professional communication with residents and stakeholders regarding works.
6. Assist the Disrepair Manager in delivering objectives outlined in the damp and mould action plan and identify areas for improvement.
7. Respond to complaints and enquiries both verbally and in writing, ensuring they...