Data inputting and tracking patients and keeping National database up to date. Arranging New and follow up appointments for Viral Hepatitis patients. Ensure all correspondence for clinical team, including clinical letters, discharge summaries, results, minutes of meetings etc are typed and dispatched promptly. The majority of the correspondence will be audio/digital dictation which is measured to a Trust turnaround target. Deal with telephone enquiries from patients, relatives, carers, and all staff groups providing information, directing, and prioritising queries as appropriate, to ensure efficiency and effectiveness of service delivery. Deal with concerned patients/relatives with empathy, patience and discretion, especially when conveying sensitive information. Ensure confidentiality is maintained in all communications and that documents and other sensitive information are always secure. Support with communication for all medical, professional, and allied medical staff, both within this Trust and with external organisations, and patients, using judgment to facilitate a successful outcome of all enquiries. On receipt of test/ investigation results are retrieve and clinical staff are alert of these and ensuring that urgent and abnormal are actioned quickly. Support the nursing team and to encourage individuals living with, and at risk of, Viral hepatitis, but who are not yet engaged in treatment, access healthcare services. Support with communication for all medical, professional, and allied medical staff, both within this Trust and with external organisations, and patients, using judgment to facilitate a successful outcome of all enquiries. Liaise with other hospital departments, GPs and other health care agencies when required. Supporting the management and validation of patients pathways. Provide cross-cover within administration team during absence and follow relevant organisational policies such as notification of sickness absence and annual leave. Assist in the coordination of Clinical Teams diaries to ensure effective time management. Assist and help colleagues when the need arises, supporting with typing for other nurses specialist or consultants within the department. Provide general admin services including photocopying, filing, and other office routines. Any other general administrative duties decide by the Administration Manager or Senior Clinical lead nurse for service.