We are looking to recruit a Term-Term Only, enthusiastic and dynamic administrator/data analyst to join our expanding Bexley & Greenwich CAMHS, Mental Health in Schools Team (MHST).
You will be part of a small admin team providing administrative and data collection support to the team and play a key role in ensuring that the team runs smoothly and efficiently, prioritising workloads appropriately and setting up clear and safe administrative systems.
This role has a Term Time Only working pattern - 37.50 hours per week 39 weeks per year (Term Time Only)
Important Sponsorship Information for this post: Due to service budget restrictions we are currently unable to offer a certificate of sponsorship for this post.
To provide administrative and data collection support as well as help develop and maintain systems across the service, enabling MHST to analyse/audit/report on a range of data relevant to effective and efficient service delivery.
To liaise with clinical leads, operational managers, clinicians, administrators and the Directorate Business Office, working with little supervision. To maintain an understanding of CAMHS and the directorate to facilitate and enable service coordination and efficient delivery.
Oxleas offers a wide range of NHS healthcare services to people in community and secure environment settings. Our services include community health care such as district nursing and speech and language therapy, care for people with learning disabilities and mental health care such as psychiatry, nursing and therapies. Our multidisciplinary teams look after people of all ages and we work in close partnership with other parts of the NHS, local councils and the voluntary sector and through our new provider collaboratives. Our 4,300 members of staff work in many different settings including hospitals, clinics, prisons, secure hospitals, children’s centres, schools and people’s homes.
We have over 125 sites in a variety of locations in the South of England. In London we operate within the Boroughs of Bexley, Bromley Greenwich and into Kent. We manage hospital sites including Queen Mary’s Hospital, Sidcup and Memorial Hospital, Woolwich, as well as the Bracton Centre, our medium secure unit for people with mental health needs. We are the largest NHS provider of prison health services providing healthcare to prisons within Devon, Dorset, Bristol, Wiltshire and Gloucestershire, Kent and South London. We are proud of the care we provide and our people.
Our purpose is to improve lives by providing the best possible care to our patients and their families. This is strengthened by our new values:
• We’re Kind
• We’re Fair
• We Listen
• We Care
· Take a lead role in the design and development of data systems that enable the teams to collect, analyse/audit and report on a range of data relevant to effective and efficient service delivery
· To liaise with MHST colleagues to set up and manage effective systems for team diaries/clinics and capacity analysis. This will include beinga key contact point for the service both internally and externally.
· Present information to colleagues across the service and directorate, analyse the data, including trends, pressures and risks, identifying areas for improvement to patient flows
· To be the first point of contact for the CAMHS Mental Health in Schools Team with regard to information systems. Deal with enquiries in a proactive manner and initiate action for approval of the line manager, Team Managers or Operational Manager. This will include liaising with the Business Office, Informatics and outside organisations.
· To develop systems for appointments, managing waits and tracking patient journeys through the service, making best use of new technology
· Organise and co-ordinate meetings to support the chair
· Prepare and distribute papers, reports, agendas, arrange meetings, take minutes, and take follow up action as necessary.
· Preparation of reports, letters, e-mails and presentations.
· Manage incoming and outgoing mail and email, take appropriate action, identifying any action required, using own initiative when assessing priorities.
· Manage and maintain effective office filing and data systems.
· Maintain and update efficient use of relevant IT systems, including PowerPoint, Excel, teleconferencing facilities, GroupWise calendars and database.
· Ensure that all correspondence is dealt with in the corporate style.
· Effectively manage and prioritise electronic calendar, using own initiative and negotiation skills.
· Work as part of the wider clinical support team, liaising with colleagues in a friendly and efficient manner, answering telephones and providing cover for colleagues as directed by the management team.
· Support service users and families/carers with outcome questionnaires
· Maintain confidentiality at all times and abide by the Data Protection Act.
· Be familiar with the Trust’s Policies and Procedures, adhering strictly to all Health and Safety Guidelines.
· Such other duties as may be reasonably expected consistent with the role and status of the position.
This advert closes on Thursday 27 Feb 2025
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