Sales & Operations Lead
Permanent
Near Wolverhampton
8am-5pm, Monday to Friday and 8am-2pm Saturdays
£40,000 - £48,000
We’re excited to offer a brand-new, newly created role with a leading business near Wolverhampton. As Sales & Operations Lead, you will have the unique opportunity to shape the future of the business, take ownership of operations, and lead the team to success from the ground up.
This is a niche role for someone who is ready to take on significant responsibility, with complete oversight of the sales, operations, and customer experience while being the trusted point of contact for the entire site. If you are looking for a role where you can make a tangible impact and take the lead in a growing business, this is for you.
Duties of the role:
Oversee all core functions: sales, operations, customer service, marketing, and finance
Manage and lead the warehouse team, ensuring efficient workflows, stock control, and proper health & safety practices
Open/close the site as key holder and ensure all operational areas are running efficiently
Recruit, train, and manage a high-performing team across all departments, promoting a positive working culture
Take ownership of customer experience and supplier relationships to ensure smooth operations
Monitor financial performance, introduce cost efficiencies, and drive growth strategies
Manage and coordinate orders, including logistics and fulfilment
Identify new business opportunities and expand the company’s market presence working closely with the BDM
Ensure compliance with all health & safety, operational, and quality standards
Work Saturdays as part of your regular working week (51 hrs total)
What we’re looking for?
Proven experience in a Sales & Operations, Site Management, or Branch Leadership role
Experience in managing warehouse teams and overseeing operational efficiency
Background in FMCG, retail, or distribution preferred
A confident decision-maker who thrives in a hands-on, fast-paced environment
Strong people management and leadership skills
Commercially astute with a proactive, solutions-led approach
Organised and process-driven, with excellent communication skills
Willing and able to work Saturdays and 51 hours per week