Our client is looking to recruit several Customer Relations Advisor to join a friendly team within a well-established company. We are seeking motivated & driven candidates who want to learn new skills and gain new experiences to progress within their career. Duties: To maximise sales opportunities when appropriate by offering link sales, additional product or highlighting promotional items. To maintain a high level of product knowledge to be able to offer advice and recommendations by attending Product Training sessions and through continual learning. To ensure that all customers receive a high standard of customer service and all enquiries and queries are managed efficiently with the aim of achieving a satisfactory conclusion To engage with our customers on digital platforms, responding to queries and building relationships. To efficiently complete all administrative activities, ensuring accuracy, speed and knowledge. Salary: Starting at £11.50 per hour, rising to £13.66 per hour with experience and progression. We also provide an 'unsociable hours' supplementary pay of 15% on top of the hourly rate for any hours worked after 8pm. Hours: Normal working hours will be 20.25 hours per week (excluding break entitlement) working 3 days Monday to Friday and every Saturday, 7.45am - 17.00pm. Once fully trained there may be a requirement to occasionally work additional or alternative shifts on rota, to include Sundays and/or a late shift to 10pm. Our phone lines operate 07.45 - 17.00 Monday to Saturday, however with progression you may be asked to work on our digital channels on occasion, up until 22.00 (starting at 12.45), including Sunday working (typically from home) Benefits: Additional leave Casual dress Company pension Employee discount Free parking Gym membership Health & wellbeing programme On-site gym On-site parking Store discount All Training Provided To Apply, send an up-to-date CV. ADZN1_UKTJ