Job Description
Senior Operations Manager – Hospitality, Retail & Tourist Activity Hotspot
Location: Knaresborough
Salary: £30k - £40k dependent on experience
Contract: Full-time, Permanent
Are you:
1. Passionate about catering and hospitality
2. A successful leader with an Operations background
3. Someone who takes pride in delivering outstanding customer experiences
4. Interested in working for an outstanding, progressive business that values its employees
If this is ticking your boxes, read on………….
This is an amazing opportunity for you to join a well-known, family-owned hospitality and leisure activity business in Knaresborough, entering an exciting phase of growth! You’ll use your experience and expertise as a Senior Operations Manager based in Knaresborough to drive efficiency, enhance visitor experiences, and lead our dedicated, friendly team.
The role is broad and exciting in nature where you will:
1. Oversee daily operations across hospitality, events, retail and leisure activities
2. Lead and develop a high-performing team
3. Work in partnership with the ambitious MD driving growth and strategic changes
4. Drive efficiency, profitability, and exceptional customer experiences
5. Support expansion and strategic growth
6. Deliver budgets, KPIs, and operational performance
Why Join Us?
1. Be part of an ambitious, growing, value driven business
2. Shape the future of an iconic Yorkshire location
3. Supportive team environment & competitive package.
Ideally, we are looking for someone who has experience in the following:
1. Based in a commutable distance to Knaresborough
2. 5+ years experience in Catering and Hospitality
3. 2+ years Operations Management experience
4. Track record of motivating and developing a team
5. Happy to work some weekends and bank holidays
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