Process Documentation Manager, Commodities & Energy Trading
My client is a global market leader in the Commodities and Energy Trading markets with offices in London, Geneva and across the world. They specialise in trading and supplying physical commodities, investing in strategic assets, providing financing and logistics services and offering solutions to help clients meet their needs.
What You'll Get
* An opportunity to work in one of the most exciting and successful Energy & Commodities trading businesses in the world.
* An opportunity to join a strong team with a very high talent density presenting lots of opportunity for learning and development.
* Incredible career progression opportunities with potential access to all areas of the business.
* A market leading compensation package including basic salary and annual bonus.
* Benefits including pension, private healthcare, dental care, income protection and life assurance.
* 20 days annual leave plus statutory UK bank holidays.
What You'll Do
The Process Documentation Manager will lead efforts to design, document, and critically review processes within the organisation. They will identify opportunities for automation, streamlining to improve efficiency and effectiveness and support change programs with process documentation where required. Key responsibilities will include:
* Develop and own the framework for process documentation ensuring consistency and quality.
* Engage with stakeholders across IT and business teams to map and analyse current-state processes.
* Identify and propose opportunities for process improvement, automation, and AI integration.
* Oversee the creation and maintenance of process documentation using tools like Visio, ensuring it remains relevant and actionable.
* Lead workshops and facilitate discussions to gather process inputs and validate outputs with stakeholders.
* Collaborate with analysts and IT teams to define requirements for automation initiatives.
* Provide mentorship and guidance to analysts working on process documentation.
What You'll Need
* 8+ years of experience in process design and documentation within IT or a related environment.
* Strong expertise in process modelling tools (e.g., Visio) and familiarity with AI-driven process tools (e.g., Nintex, UiPath, or others).
* Demonstrated ability to work independently, managing complex documentation projects with minimal supervision.
* Excellent communication and stakeholder management skills, with the ability to work across cross-functional teams.
* Strong critical thinking skills and an ability to identify and articulate improvement opportunities.
* Demonstrable experience in ITIL/ITSM practices and the use of ITSM tools.
* Experience working in or supporting commodity trading or similar industries is a plus.
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Information Technology, Finance, and Project Management
Industries
Financial Services, Investment Management, and Capital Markets
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