* £12 an hour, plus bookings incentive payments | Trial Shift Rates: £11.44 an hour (21 years old and over) and £10.50 (18 to 20 years old)
* Zero hours contract
Locations
All UNV venues: Branches Park (Newmarket), Manor Mews (Tattersett), Pentney Abbey (East Winch), Abbey Barn (Barton Bendish), Oxnead Hall (Aylsham), Shotesham Park (Shotesham), Reymerston Hall (Dereham)
Full Job Description
UNV is specifically recruiting for a Viewing Assistant. We are looking for a friendly and confident person with exceptional people skills to deliver great customer service to our prospective couples.
Access to private transport is essential.
The Role
* Conduct viewings around Branches Park, showcasing the venue to prospective couples.
* Be welcoming and professional when conducting viewings. Having attention to detail and pride when showing our venue.
* Record the required feedback and information from the viewings, communicating this back effectively to the sales team.
* Strive to always have an in-depth knowledge of the venue and our different packages, to communicate these to prospective couples with confidence.
* Use our online system, SONAS, to view information such as couple’s names, viewing times, phone numbers, and notes.
Experience
* Experience using SONAS or a similar system.
* Experience in the wedding and events industry, and/or hospitality is desirable.
* Experience providing customer service for a luxury service or goods.
Skills and Qualities
* Ability to follow instructions.
* Ability to use own initiative.
* Timekeeping and promptness.
* Ability to work well within a team environment.
* Personable and outgoing.
* Confident when selling a luxury product.
Unique Norfolk Venues is a carefully-chosen selection of stunning privately owned venues, all with exclusive use and their own entirely unique character. With our in-house catering company and talented chefs, along with our planning team and well-established infrastructure, we provide a comprehensive bespoke service. From catering to event planning, we take care of the details, ensuring a seamless and personalised experience.
Unique Norfolk Venues Office
The Sedgeford Hall Estate
Sedgeford, PE36 5LT
United Kingdom
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