Job Description
SSP UK\n\nDuty Manager at Tortilla, Manchester Piccadilly Station. \nPay Rate: £12.22 per hour \n\nShift pattern: Full Time(40Hrs), scheduled between 6AM and 10:30PM including weekends.\n\nDue to some responsibilities within the Duty Manager role, applicants will need to be 18 years of age or over to perform certain tasks or work on certain shifts and will be required to handle and serve alcohol.\n\nIf you're passionate about food and travel, you've come to the right place. We are the Global food travel experts, and we have something delicious for everyone.
Whether you're flying, taking a train, or just passing by, we have the best food and drink options for you. \n\nWe work with more than 500 brands, from our own creations like Upper Crust, Millie’s Cookies, Café Local and Beer House, to well-known franchises like M&S, Starbucks, Burger King, The Breakfast Club & BrewDog. \n\nWHY JOIN SSP?\n\nAt SSP, we don't just offer jobs; we provide dynamic career opportunities with a host of benefits:\n\nEmployee Discounts: Enjoy up to a 50% discount, including 20% off on alcoholic beverages, at various SSP brands and franchises across the UK. \nFlexible Scheduling: To accommodate various lifestyles, we are promoting work-life balance \n75% discount on your meal while on shift \nContinuous Growth: Access award-winning training, apprenticeships and development programs to enhance your skills and advance your career, Duty Manager Development Programme and Chef Academy.
\n(email address removed) App: from shopping discounts, GP appointments, 24/7 help line to financial and wellbeing support for you and your loved ones \nHealth and Wellbeing Support: Retail Trust, flexible working, comprehensive family-friendly leave \nCulture: We value diversity and inclusion at SSP and we have a variety of networks to support you, such as LGBTQ+, Women’s Network, Neurodiversity and Disability and many more. \nActivities: Barista Competition, Millie’s Cookies Ice off Challenge, Superstars Recognition \nFinancial Support: Pension Plans, Life assurance, Share Incentives Scheme, Cycle to Work Scheme, competitive pay rates and more \n\n AS A DUTY MANAGER YOU’LL:\n\nHave at least 1 year experience working as a supervisor in hospitality or retail role \nTake charge of creating a clean, welcoming atmosphere that surpasses customer expectations, consistently aiming to improve service. \nGuide and support your colleagues, maintaining a safe working and dining environment whilst being the go-to person for day-to-day queries \nCoordinate team efforts.
You'll oversee the unit's opening and closing, ensuring operational excellence, adhering to guidelines, and completing necessary documentation. \nFocus on operational efficiency, staying informed about unit performance, championing improvements and simplifying operations. \nRecognise and celebrate exceptional service within the team, leading by example, promoting inclusivity and motivation.
\nBuild strong relationships, communicate effectively, and make thoughtful decisions, ensuring the team's success and delivering excellence in customer service. \n\n Feel like you could belong at SSP? Apply now and start the best part of your journey!\n\nSSP are proud to be an equal opportunity employer who seek to recruit and retain the most talented individuals from a variety of backgrounds, skills and perspectives