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Employer: NFU Mutual
Location: Uttoxeter
Salary: £24,000 (dependant on experience)
Closing date: 24 Apr 2025
The Role
Customer Service and Sales Advisor
Circa £24,000 Salary (dependant on experience)
Full Time position
Permanent Contract
Location: Uttoxeter
Monday to Friday 9am to 5pm
Introduction to NFU Mutual
NFU Mutual offers a wide range of products and services, including general insurance, life, pensions and investments and has been providing quality insurance for its customers for over 110 years. We carefully balance delivering excellent service to our customers whilst ensuring the business is run effectively. As a mutual, supporting our customers and paying their claims comes first. We are a top ten UK insurance company and the UK's largest rural insurer, with an agency network of over 250 local offices.
About the Agency
As a local agency of NFU Mutual, we deliver a first-class service and sell their product range across our region to customers old and new, who are at the core of everything we do. We are a business where honesty, integrity, and trust are at the heart of our values. We champion the personal approach to customer service that NFU Mutual is famous for.
An exciting opportunity has now arisen within the Uttoxeter Agency.
About the role:
As a Customer Service & Sales Advisor, you will be responsible for:
1. Dealing with customer sales enquiries and providing suitable quotations to clients over the telephone and face to face;
2. Processing mid-term adjustments and inviting renewals;
3. Working as a team to achieve financial targets through selling and servicing of products;
4. Supporting team members in their activities;
5. Proactively establishing customer needs so you can help them with solutions from our full product range.
About you:
The ideal candidate would have:
1. Excellent people and communication skills;
2. Ability to build relationships over the phone;
3. Strong work ethic and motivation;
4. Strong attention to detail.
Some previous experience in motor and/or personal insurance is advantageous but not essential due to our training.
Our commitment to you:
NFU Mutual's agency in Uttoxeter believes in supporting our team members to grow and develop. We offer a professional, hardworking yet supportive and friendly environment with a strong team ethos and ethical practices. We provide a comprehensive training package in-house.
Benefits:
* 25 days annual leave plus bank holidays;
* NEST Pension scheme;
* Free parking;
* Career progression;
* Eligible for a Performance Led Bonus scheme.
Previous experience not necessary as full training will be given.
Please apply in writing with CV and covering letter to: Rosie Rowlinson, rosie_rowlinson@nfumutual.co.uk, 01889 562 465.
Closing date for all applications: 18 April 2025.
Please note you will be employed by an Agent of NFU Mutual and not NFU Mutual directly.
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