Description Job Type: Permanent Location: One of our offices (Edinburgh, Wythall or London) with travel to Edinburgh around once per month. Flexible working: All of our roles are open to part-time, job-share and other types of flexibility. We will discuss what is important to you and balancing this with business requirements during the recruitment process. You can read more about Phoenix Flex here. Closing Date: 6th February Salary and benefits: From £60k, plus 16% bonus up to 32%, private medical cover, 38 days annual leave, excellent pension, 12x salary life assurance, career breaks, income protection, 3x volunteering days. Who are we? We want to be the best place that any of our 6,600 colleagues have ever worked. We’re the UK’s largest long-term savings and retirement business. We offer a range of products across our market-leading brands, Standard Life, SunLife, Phoenix Life and ReAssure. Around 1 in 5 people in the UK has a pension with us. We’re a FTSE 100 organisation that is tackling key issues such as transitioning our portfolio to net zero by 2050, and we’re not done yet. The role We are seeking an experienced Business Manager to join our Retail Direct Trading Channel and work closely with the Managing Director of Retail Direct and wider Leadership team. If you have a talent for driving improvements in efficiency and effectiveness and thrive in a collaborative culture, would like to increase your exposure to senior stakeholders while learning all about Retail Direct and wider Pensions and Savings business this role could be for you. It’s an exciting time as Retail Direct leverage the opportunity we have in the retail market and deliver on a core element of the Group’s strategy. Retail Direct & Advice Trading Channel engages directly with customers to offer modern and compelling propositions tailored to their financial needs throughout their lives. As a business, we recognise we need to do more to empower new and existing customers to manage their finances effectively throughout their lives. Our mandate is clear: to engage with customers individually and present a compelling proposition that fosters lifelong loyalty. This is a varied role which provides the opportunity to help shape and execute the Retail Direct strategy. From managing budgets to leading on colleague engagement, this role is perfect for someone that has a wide skillset, strong relationship skills and is delivery focussed. What are we looking for? Detail-oriented, highly organised with strong project management skills, capable of managing complex and detailed changes impacting people, processes, and systems. Strategic thinker and creative problem-solver who is open to exploring and integrating new technologies and digital solutions, to enhance efficiency and effectiveness within the function. Excellent communicator and team player who can build strong relationships with stakeholders at all levels, fostering a collaborative environment to drive improvements and achieve shared outcomes align with the broader goals of Pensions & Savings. Strong leadership and collaboration, building collaborative relationships to manage change, ensuring smooth transitions across people, process, and systems. Ability to influence and challenge thinking at a senior level faced with a diverse range of priorities and opinions, using exceptional verbal and written communication skills.. We want to hire the whole version of you. We are committed to ensuring that everyone feels accepted and welcome applicants from all backgrounds. If your experience looks different from what we’ve advertised and you believe that you can bring value to the role, we’d love to hear from you. If you require any adjustments to the recruitment process, please let us know so we can help you to be at your best. Please note that we reserve the right to remove adverts earlier than the advertised closing date. We encourage you to apply at the earliest opportunity. Find out more about LifeAtPhoenix Guide for Candidates: thephoenixgroup.pagetiger.com/guideforcandidates Find or get answers from our colleagues: www.thephoenixgroup.com/careers/talk-to-us LI-MF1