Summary
Being a Visitor Experience Officer for the National Trust is all about people- connecting with them, inspiring them and making sure they have the best possible day when they come to visit.
You'll be instrumental in ensuring everyone feels welcome, informed and included when they visit Wallington. You’ll be part of a successful team that welcomes around 250,000 visitors a year, working together to ensure that everyone has a memorable experience in this stunning location.
Hours: Full time 37.5 per week
Salary: £23,868 per annum
Contract: Permanent
What it's like to work here
Reporting to the Programming & Partnerships Manager, you’ll also collaborate very closely with the Senior Marketing and Communications Officer and Visitor Welcome Manager. You'll work in and supervise a team of up to 5. The role involves regular weekend/bank holiday working and it is fast-paced and requires self-management and organising of resources.
You’ll be part of the Visitor Experience team and help create seasonal programming from planning through to delivery, working with other staff and volunteers often in a supervisory capacity.
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What you'll be doing
As Visitor Experience Officer, your main focus will be on providing great service. You’ll play a key role in devising, running and evaluating events and activities at Wallington, linking the ...