Medical Receptionist
Up to 27 hours per week (over 4 days) - job share considered
We are looking for a Medical Receptionist to join our busy and growing Administrative team. The primary role of the post holder is to receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way. The post holder will work within clearly defined protocol and procedures, adhering to Practice policies including Data Protection and Confidentiality.
The post holder will be expected to undertake most or all of the following responsibilities:-
* Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way.
* Deal with telephone enquiries and face to face, received from patients, secondary care and other external agencies and responding to these by directing them to the appropriate member of the primary healthcare team.
* Issuing repeat prescriptions according to practice guidelines
* Booking appointments for GPs, Nurses, Healthcare Assistant and Physiotherapist
* Accurately input clinical data which may include outcome of attendance of hospital clinics and practice appointments.
* Undertake copying/scanning of health records, in accordance with GDPR.
* Assist with and adhere to practice filing, storage and archiving protocol.
* Aware of the requirement to maintain the confidentiality of personal data and apply appropriate systems to preserve the confidentiality of information, following the requirements of the Data Protection and Information Security Policies.
The candidate MUST be computer literate, have good in person and on the phone communication skills and also be able to juggle a varied workload at a fast pace. The ideal candidate will also be a good team player, be able to work under pressure, and have excellent time management. Experience of working in General Practice or equivalent would be advantageous.
To apply, please email your CV and a covering letter detailing why you are the right candidate for the role to Debbie Wills, Practice Manager.
- Urban Practice #J-18808-Ljbffr