Job Ref: AM13951 Branch: Mercure Blackburn Dunkenhalgh Hotel & Spa Location: Mercure Blackburn Dunkenhalgh Hotel & Spa, Accrington Salary/Benefits: Competitive Salary Contract type: Permanent Hours: Full Time Shift pattern: 0830-1700 Hours per week: 40 Posted date: 24/01/2025 Closing date: 13/03/2025 Would you like to work for a company that gives you: £250, up to £1000 cash incentives when referring a friend to come and join our team - T&C’s apply Long service recognition Cash bonus and free overnight hotel stays for services from 2 years and up. Rewards your hard work by offering you the below team benefits when you join us: Meals provided whilst on shift Sales incentives and initiative rewards Discounted / Free use of leisure facilities – “Hotel specific” Free Car Parking – “Hotel specific” Stays in our hotels at discounted prices or Even free stays in our hotels as one of our rewards & recognition incentives, Opportunities for your personal development within the Hotel Group Brand Portfolio Fully funded apprenticeships – T&C’s apply Annual Holidays entitlements inclusive of Bank Holidays Opportunity to buy additional holiday entitlements Pension enrolment Does the below sound like you? Passionate and willingness to learn Positive attitude and someone who makes our guests smile Genuinely friendly and caring Enjoys working as part of a team Ambitious and hard working Good communication and excellent grooming standards Ability to work morning, afternoon/evening, and weekends Deliver exceptional customer experiences all the time Is the Wedding & Special Events Coordinator role for you for you, do you have you the skill set and experience to take on this role? Then what’s stopping you? Klarent Hospitality are recruiting for a Wedding & Special Events Coordinator We offer our employees excellent opportunities to grow and develop within the Klarent Hospitality Group Brand Portfolio, we pride ourselves on ensuring that our staff are rewarded and recognised for their hard work, commitments, and long service. Klarent Hospitality operates branded hotels in key locations across the UK and Ireland. We will nurture talent and smart investment to drive superior performance and growth. The Role Ensure all customer requests and enquiries are dealt with in an efficient and business-like manner. Provide administrative support and diary management to the Wedding & Events Manager. Greet scheduled visitors and show to appropriate area or person. Handle incoming calls for the Wedding and Events Department. Maintain manual filing system to company standards. Maintenance of all market segment databases. Co-ordinate and execute all direct mailings as instructed by the Wedding and Events Manager. Assist with the co-ordination of corporate hospitality events. Arrange and co-ordinate travel schedules and reservations. Conduct Market research/telesales campaigns as required. Co-ordinate weekly sales meetings. Compile sales packs and ensure that an adequate supply of relevant stationary and brochures are in stock. Meet specific sales targets set by management and head office Compile relevant weekly/monthly reports for the Wedding and Events Manager. The Mercure Blackburn Dunkenhalgh Hotel & Spa is a beautiful 700-year-old country manor set in the Lancashire countryside in idyllic grounds. Original features of the building, including turrets, porticos and a vast staircase spread a charming atmosphere and make your stay memorable. The Mercure Blackburn Dunkenhalgh Hotel & Spa is the perfect spot for a relaxing break. In the spa the hotel offers professional treatments, a heated indoor pool, sauna and a modern fitness centre. Restaurant Cameo and Bar serve international dishes and a great selection of wines. This mid-scale hotel is a great place for business visitors as well as for leisure travellers.