Tech Proximity Specialist - Manufacturing & Production/ Supply Chain Your Manager: Domain Proximity Lead (Operations and Corporate) Team: Tech Location: Chiswick, London. We operate a hybrid working approach, which allows you to manage your time between home and office. Be part of something big We are Pernod Ricard, a leading company in the global wines and spirits industry with over 19,000 employees globally. We own 16 of the world’s top 100 Spirits Brands and hold one of the most prestigious and comprehensive brand portfolios in the industry with 240 premium brands available in over 160 countries, including: Absolut vodka, Ballantine’s, Chivas Regal, Royal Salute, and The Glenlivet Scotch whiskies, Jameson Irish whiskey, Martell cognac, Havana Club rum, Beefeater, Malfy and Monkey 47 gins, Malibu liqueur, Mumm and Perrier-Jouët champagnes as well Jacob’s Creek, Brancott Estate and Campo Viejo wines. Your new team Embark on an exciting journey with our global Tech team, operating in agile mode within a dynamic product organisation. Join a collaborative environment where innovation thrives, and your contributions will directly shape the trajectory of our cutting-edge products. As a key player in our agile setup, you'll have the opportunity to drive efficiency, foster creativity, and play a pivotal role in our Manufacturing & Production process. Be part of a team that embraces adaptability and values continuous improvement, ensuring we stay at the forefront of technology advancements on a global scale. Our global Tech team operates in an agile manner within a dynamic product organisation. Immerse yourself in a collaborative environment where innovation thrives, and your contributions will play a direct role in shaping the path of our cutting-edge products. As a key player in our agile setup, you'll have the opportunity to enhance efficiency, foster creativity, and play a pivotal role in our product development process. Become part of a team that embraces adaptability and values continuous improvement, ensuring we stay at the forefront of global technology advancements. The Operations Proximity Specialist will ensure demand, testing, change, adoption and ultimately value creation of the Operations Product portfolio, covering Manufacturing & Production and Supply Chain: Manufacturing & Production: R&D, PLM, manufacturing operations, manufacturing optimization, quality management and Labs, S&R, viticulture and winemaking Supply chain: planning, logistics and warehouse management, direct and indirect procurement, and customer service for BtoB They will also support the local and legacy applications until their migration to the target Product landscape. They will report to the Domain Proximity Lead to share value and adoption metrics and collaborate with other domains Proximity Specialists to ensure consistency. Participate in the end-to-end management of demands in their functional area coming from the business and Tech, and support the consolidation, assessment and prioritization of demands with the relevant stakeholders. Your unique contribution The role involves collecting local insights and feedback on products, conducting change management activities, ensuring the secure deployment of global products in Affiliates, and facilitating the engagement of local Key User communities. Capturing affiliate's needs and specificities on a specific product domain: Conduct interviews and surveys with affiliates to understand their requirements within my specific product domain and arbitrate/challenge their claims and analyze affiliate data and feedback so tailored solutions that address their specific needs and align with the product's offerings can be considered by Product teamsIncident Management: Act as the liaison between the Business and the incident support team within the ME, provide functional skills to qualify incidents and orient them to the right capability teams Performing roll-out and change management actions for global products of their domain scope: Gather insights and user feedback to enhance product functionality and user experience, prepare relevant change plan & activities and perform local change impact assessment and change activities to ease local adoption of global products, support test activities with end users and perform defined required roll-out activitiesValue Realisation: Collect & consolidate relevant metrics/insights to report on value delivered from Products at affiliate level Who you’ll be working with Internally, you’ll work with Domain Key Users across all affiliates in the ME (contribute to animation of key users' community for the domain, share the latest products updates and documentation), Product Owners Externally, you’ll work with vendors supporting Legacy Applications, and manage and evaluate vendors in order to ensure continuous improvement. Your blend of talent This position could be right for you if you: Have strong knowledge of the product domain scope, with a deep understanding of challenges in the product domain for their geographical scope Have a strong Mastery of adoption and change management methods & tools Have knowledge of Mastery of testing and deployment methods & tools Have an understanding of agile principles & associated ways of working Have team spirit and strong collaboration skills Fluent in English, French is a plus Our mix of benefits For your health, we offer private medical insurance, income protection and a comprehensive Employee Assistance Programme. Our lifestyle benefits include 28 days’ annual holiday, your employee pension, share incentive plan, season ticket loans, payroll giving and more You can access lots of gifts & discounts, including an allowance each year to spend on our brands in our staff shop and employee discounts from a range of high street retailers. We have regular events in our very own office bar, employee-run networks, a culture of flexibility and trust and a variety of tools and resources to help you focus on your wellbeing and mental fitness. Conviviality: the Pernod Ricard Way We have our own way of doing things. We call it conviviality It’s our way of being, and something unique you feel and experience when working for Pernod Ricard. We’re committed to conviviality, and with this, you’ll be Proud to Belong to our Pernod Ricard family. You’ll be Empowered to Perform, supported to succeed, and acknowledged for the value you bring. We combine all this with our Commitment to Care: we are unlocking the magic of human connection to transform our industry and make a positive impact on the world though our strong focus on sustainability and responsibility. We’re committed to diversity and inclusion People are at the heart of everything we do at Pernod Ricard and are the foundation of our collective spirit as ‘Créateurs de Convivialité’. We promote diversity and inclusion throughout our business and supply chain. In our teams, we proactively foster a diverse work force and an inclusive culture – an environment where we can truly be ourselves. We will assess your application for this role based on your skills, experiences and achievements, not your gender, age, ethnic or educational background or any other such factors. Please feel free to leave these off your CV and application form if you so wish. Similarly, if you would like to discuss opportunities for flexible working or require accommodations or support to complete our application process, please let us know. Responsible drinking As ‘Créateurs de convivialité’, we want to turn social interactions into genuine and friendly experiences of sharing and wellbeing. In our culture, we want to create diverse teams in which our differences contribute to our success. Therefore, all are welcome at Pernod Ricard, regardless of your religious beliefs or personal choices on the consumption of alcohol. In our business, we work together with industry members, civil society, governments, local authorities and UN bodies to promote responsible drinking. Job Posting End Date: 2024-11-18 Target Hire Date : 2025-02-10 Target End Date :