Extra-Care Manager We are looking to recruit a full time Extra-Care Lead to deliver high-quality person-centred care and supervise a team of Domiciliary carers across our Hertfordshire Extra-Care Schemes. You will work closely with the Operations Manager and the Community Facilitator Manager to ensure that all of our current Compliance is up to date, ensuring that all care plans and compliance is meeting our Outstanding standards. As an Abbots Care employee, we can offer you an array of benefits and support with your career progression, including training and development and opportunities for new roles across the organisation. The Role: You will be supporting a team of carers within our Extra-Care Schemes by completing assessments and audits, developing relevant care plans, mentoring and onboarding our new recruits and ensuring that our service users receive the highest standards of care in line with our company standards and reputation. You will be expected to work with a range of internal and external teams to ensure that our Extra-Care Schemes are managed in-line with our outstanding standards, ensuring that we you are working with housing managers to rectify and resolve any issues swiftly. This role will cover across our Extra-Care schemes across Hertfordshire. Specifications of the role: Carry out regular observations and supervisions of care workers within your area. Carry out new assessments and create care plans for new service users. Keep all the team aware and up to date on any changes to service user’s reviews. Manage the Extra-Care Schemes across our Hertfordshire Branch Cover care worker absence, sickness, holidays and provide emergency cover. Support service uses to achieve maximum independence. Ensure adequate knowledge and comply with risk assessments. Record complaint incidents accidents as per the reporting policy, keeping all parties involved up to date Benefits: Salary of £30-32k per annum Additional days holiday added for each year of service Paid development training to support your career Employee Benefit Scheme. Excellent Progression opportunities Diploma training from level 2 to level 5 fully funded Employee Wellbeing app to discuss any worries or issues with our trained employee liaison officers 40 pence per mile travel allowance Car Allowance Essential Experience: Must have a minimum of 2 Years’ experience within a Domiciliary Care setting Must be flexible on the hours you are available to work Must hold a minimum of a Level 3 in Health and Social Care or Working towards Must hold a Full driving licence and access to your own Vehicle Desirable Experience: Management or Supervisory experience Excellent Customer service skills Ability to work at a fast pace and adapt to change quickly Who we are? Founded in 1995 as a small family business, Abbots Care is now a multi award-winning, CQC rated Outstanding care provider with family values still very much at the heart of what we do. As well as being committed to providing the very best care for our service users, we strive to ensure our staff have access to specialist training pathways, career development opportunities and well-being support. We are the lead provider to Hertfordshire County council and have an excellent reputation for meeting the needs of the people we support and delivering high-quality person-centred care There are so many reasons to join our team, but these are our top five Feeling of reward; There is no better feeling than knowing you have made a difference to someone’s day, week or even month. Flexibility: We understand the importance of having a work life balance Variety: No day is ever the same and this truly is a special part of working in care. Real qualifications: Unlike other care providers, we offer a full range of training and opportunities to gain qualifications, we also pay for your training course as well as the time you have spent training with us Our perks: There are plenty of reasons you will love working with us, from our competitive pay rates to our market leading mileage pay. We have a fantastic management team and operate an open-door policy in our branches When you join Abbots Care, you join a family like no other. We pride ourselves on the quality of the staff we employ, and when you join us, you will receive the absolute best training and ongoing support to help you in your role.