Working Hours: Monday - Friday 09:00 - 17:30
Salary: £26,500 - £30,050 (Dependant on experience)
Contract: Hybrid
Start date: 20th of January
As a Credit Hire handler, you'll be responsible for managing credit hire and repair claims with a value of up to £10k. Your role will involve managing a portfolio of newly reported fault claims and ensuring they are managed in line with our business expectations. You will be responsible for managing and controlling hire spends through robust negotiation, investigation, and provision of services.
As part of this exciting role, you'll be responsible for protecting the company against credit hire claims by using third party interviews, credit hire evidence gathering, and challenging inbound hire and repair invoices.
You'll also be responsible for servicing inbound phone calls from Customers/Garages/ Third Party representatives and other suppliers.
Job Details
1. Managing a workload of hire/repair claims from notification through to settlement, including the provision of services and challenging the need for a vehicle where required
2. Making correct and timely liability and indemnity decisions
3. Minimising the financial exposure to incoming credit hire and repair claims through investigation and negotiation skills
4. Protecting the company against credit...