Restaurant Server
What's in it for you?
* Tronc
* 25% off all food, drink, rooms at all RedCat Venues* (T&C’s apply)
* Great opportunities to progress within a growing company
* Financial wellbeing programme
* Employee recognition programme
* Meal deals whilst on shift
* Apprenticeship Programme
* 24hrs access to the company's training and development site
* Wellness Programme
You love the venue you work for and are passionate about giving your guests an incredible experience. You comfortably work in your team to achieve this by ensuring the food and drink you serve looks and tastes wonderful, all delivered with integrity and passion. You share the courteous and hospitable values of your Managers, making recommendations to guests, offering friendly conversation, and answering their questions promptly.
You should have an interest and understanding of the business's commercials; how using promotions and recommendations will help your venue achieve profitability and growth, as well as ensuring all bills are recorded and paid for accurately.
You see the importance of keeping a clean and tidy section, following RedCat health and safety standards, and ensuring your department is wonderfully inviting and immaculately presented at all times.
Key Responsibilities:
* You’re a team player – Works naturally as part of a team, communicates well, and shows consideration for colleagues and other departments to achieve the best levels of customer experience.
* You are smart and friendly – Well presented with a professional and approachable manner, you will be able to stay calm and courteous, even through the busiest shifts.
* You are well organized and very tidy – Multitasking and prioritizing customer requests and tasks will be part of your job, while ensuring you work in a neat and tidy way.
* Let’s be safe - You demonstrate awareness of allergen safety, COVID-safety, and adhere to RedCat’s health and safety procedures and licensing laws at all times.
* A product expert – You are passionate about our offerings and know everything about them!
* Stock and cash handling – You are confident using EPOS systems to accurately record customer orders and take payments.
* You are ready to learn! - You will receive training through online courses and on-the-job coaching; be ready and willing to absorb lots of information to help you become the best you can be!
Hospitality is our Personality and we are RedCat!
Company Overview
RedCat is acquiring multiple pubs and inns in sought-after locations across the UK. Our calling is to revive and regenerate potentially amazing spaces by investing heavily in the buildings, design, branding, and most of all, the people. By providing industry-leading, lifestyle-enhancing spaces, we will inject excitement back into the hospitality sector. RedCat is an ambitious, fast-paced company, and if you want to come on this exciting journey, the opportunities at RedCat are infinite.
The RedCat Way
We want every employee at RedCat to carry out their role and responsibilities with integrity, care, and respect. Whether you are managing a 30-room boutique hotel or making cocktails in a leading high street café bar, you can all carry out these duties in the same RedCat way. Hospitality is your personality, that’s why you are an honest problem solver who will roll up your sleeves and ensure every customer you serve has an incredible experience, one to write home about.
Compensation: Minimum Wage
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