Represent the Trust and play a vital role in communicating and maintaining a good working relationship between other healthcare providers and stakeholders, for example police and social care services and the private hospital Reduction in length of stay in acute in-patient units due to delayed discharge. Provision of regular, informative, and accurate bed management information Improved satisfaction of service users and carers in discharge planning arrangements and transfer arrangements from out of borough placements. Support Patient Flow Clinical Lead Manager with the following: The post holder will ensure that Operational Pressure Escalation level (OPEL) are embedded. Contribute to the implementation of SAFER and internal professional standard at ward level and that escalation processes are part of the operational meeting structure. The post holder will support in ensuring that bed levels are monitored and that there is a timely escalation process is embedded within all Care pathways, across the organisation and the whole system. The post holder will work closely with managers within the patient flow pathway such as Modern Matrons, Crisis Managers and Community team managers and in doing so facilitating the timely, effective, appropriate, and safe discharge of patients from the acute hospital setting to the community. Maintain high standards of oral and written communication with team / trust colleagues, healthcare professionals, patients and their significant others at all times. Ensure that collection of required data to inform key clinical performance indicators, to be responsible for achievement of KPIs that directly impact on bed occupancy and availability. To Identify causes of poor performance and initiates improvements to rectify. The post-holder will initiate and participate in audit/research projects associated with the work of the service when required. Enter and disseminate appropriate data requirements, maintaining up to date, accurate and relevant information management systems including: - Weekly maintenance and dissemination of data relating to delayed discharge and length of stay in partnership with the business office and IT department. Working in close partnership with the patient flow team, inpatient services, IT department and business manager to set up appropriate systems.