Area Leader
Location: Pecehaven
Job Type: Full-time
About Us:
We are a dynamic and fast-paced organisation committed to delivering exceptional standards and customer experiences. As an Area Leader, you will play a crucial role in driving success across multiple store locations, ensuring operational excellence, and inspiring your team to achieve and exceed expectations.
Key Responsibilities:
1. Operational Excellence:
1. Ensure all stores consistently adhere to brand standards.
2. Collaborate with HR and Store Managers to manage recruitment and staffing.
3. Oversee staff training and progression through the company’s training platforms.
4. Maintain effective communication with Line Managers and Head Office to ensure smooth store operations.
2. Performance Management:
1. Monitor and achieve key performance metrics, including sales, cost controls, and labor allocation.
2. Analyse and optimise stock levels, manage wastage, and ensure excellent stock presentation.
3. Implement action plans to improve customer satisfaction and overall performance.
3. Leadership and Development:
1. Provide leadership, motivation, and support to Store Managers and team members.
2. Address HR-related tasks, such as performance reviews, probationary reviews, and disciplinary actions, with the support of HR.
3. Encourage learning and development opportunities for team growth and progression.
4. Auditing and Compliance:
1. Ensure adherence to health, safety, and food safety standards.
2. Conduct regular audits, including financial, compliance, and brand standards, ensuring stores remain audit-ready.
3. Maintain security and integrity of cash, stock, premises, and personnel.
5. Continued Professional Development:
1. Attend required training, workshops, and webinars to stay updated on company policies, industry standards, and legislation.
2. Take responsibility for personal growth and development to lead by example.
What We’re Looking For:
* Proven experience in multi-site management, preferably in the retail or hospitality sector.
* Strong leadership skills with the ability to inspire and develop high-performing teams.
* Excellent organisational and communication skills.
* Data-driven decision-making abilities to achieve and exceed goals.
* A proactive attitude with a focus on continuous improvement and innovation.
Benefits:
* Competitive salary and performance-based bonuses.
* Professional development opportunities and training programs.
* Discounts and perks across our brands.
* A supportive and inclusive work environment.
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