Job Description
At Believe Care and Support, we are more than just a care provider - We are a values-driven team dedicated to making a real difference in the lives of individuals with learning disabilities and mental health support needs. Our mission is simple: to deliver outstanding, person-cantered support by empowering both our team members and the individuals we support.
We believe in individuality - embracing the uniqueness of every person. You will be encouraged to bring your whole self to your role and celebrated for your individual spirit.
We believe in teamwork and collaboration - working together, sharing challenges, and growing as a collective to create meaningful change.
We believe in citizenship - supporting individuals to be active members of their communities, to have a voice, and to live with dignity and purpose
We believe in choice and independence - ensuring that every individual we support has the right to make their own decisions and live life on their own terms.
We believe in equality - creating an inclusive environment where everyone, both those we support and our team members, are valued and respected.
At Believe, you will be part of an organisation that invests in your development, values honesty and transparency, and appreciates the vital role you play in transforming lives.
Support is at the heart of everything we do - not just for those we care for, but for you as a valued member of our team. Through training, reflective learning, and everyday encouragement, you will feel supported, appreciated, and empowered in your role.
If you share our passion for individuality, choice, independence, citizenship, collaboration and equality, we would love to hear from you. Come and be part of a team that truly believes in better - better support, better skills, and better lives.
About The Role
Are you a passionate and driven recruiter looking to make a real impact in the care sector? We are looking for an Internal Recruiter to join our team! This is an exciting opportunity where you will play a key role in hiring compassionate and dedicated support workers, directly contributing to the quality of care we provide.
Why join us?
You will be part of a small but dynamic team, responsible for interviewing candidates and guiding them through the hiring and onboarding process—ensuring they have an unrivalled candidate experience from application to offer stage. In addition to recruitment, you will support HR onboarding tasks, helping candidates smoothly transition into their new roles.
What will you be doing?
* Conducting screening calls, face-to-face and live video interviews, assessing candidates against company values and competency-based criteria.
* Ensuring all interview notes and scores are accurately recorded and reflective of candidate conversations.
* Engaging with inbound candidate enquiries and proactively sourcing new candidates through referrals and direct outreach.
* Providing timely responses to candidate queries via phone, email offering accurate information about our roles, culture, and values.
* Supporting HR onboarding by:
o Sending contracts and offer letters to successful candidates.
o Chasing references and right-to-work documentation to ensure compliance.
o Coordinating pre-employment checks, including DBS applications and mandatory training.
o Ensuring candidates are fully onboarded before their start date, keeping them engaged throughout the process.
* Keeping our Applicant Tracking System (ATS) up to date with accurate candidate records.
* Participating in internal meetings, training sessions, and company-wide activities, as well as attending recruitment events when required.
* Ensuring compliance with Equal Opportunity, Data Protection, and Health & Safety policies.
* Supporting additional recruitment and HR-related duties in line with business needs.
What are we looking for?
* Excellent communication skills – strong verbal and written English.
* Competent in IT software (Microsoft Word, Excel, etc.)
* Strong organisational and time management skills.
* Experience in high volume recruitment or a high-profile customer service role.
* Experience in HR onboarding processes, such as issuing contracts and chasing references.
* Ability to handle confidential and sensitive information appropriately.
* Passion for delivering a high-quality candidate experience.
* A confident communicator with strong empathy and listening skills.
* Ability to work under deadlines while managing multiple projects.
* Comfortable working in a fast-paced, dynamic environment.
* A team player who is also a self-starter and can work independently.
* Ability to follow structured processes effectively.
* Experience recruiting in the health and social care sector (desirable but not essential).
Why work with us?
We are committed to hiring individuals who share our values and passion for providing outstanding care. We offer a supportive and inclusive workplace, opportunities for professional growth, and the chance to be part of a team that truly makes a difference in people’s lives.
Ready to join us?
If you’re excited about this opportunity and have the skills we’re looking for, we’d love to hear from you! Apply today and take the next step in your recruitment and HR career in the care sector.
Skills Needed
About The Company
Founded in November 2021 and headquartered in Preston, Lancashire, Believe Care and Support Ltd is committed to providing individualized support services that promote independence and choice. The organization involves clients and their support networks in every step of their journey, including personalized planning and recruitment processes. By embedding core values such as individuality, citizenship, and equality, Believe Care and Support strives to create an environment where both clients and team members can thrive.
Company Culture
At Believe Care and Support, the culture is built on teamwork, learning, appreciation, and individuality. The organization encourages team members to collaborate, share experiences, and grow together with the individuals they support. Training and development are integral, focusing on shared learning and lived experiences to enhance skills and personal growth. The company values each team member's unique talents, fostering an environment where individuality is celebrated, and contributions are recognized and respected.
Desired Criteria
Required Criteria
Closing DateTuesday 1st April, 2025