Job Description:
Business Continuity and Disaster Recovery Lead who will play a critical role in preparing and protecting an HCL Insurance Business Services organization from potential disruptions, ensuring that business operations can continue during and after a crisis. He will be tasked with developing, implementing, and overseeing business continuity and disaster recovery plans, which are designed to minimize the impact of unforeseen events such as natural disasters, cyber-attacks, or other emergencies. Their work involves a strategic blend of risk assessment, contingency planning, and stakeholder communication to safeguard the organization's interests and maintain operational resilience.
Responsibilities remain as:
* Conducting thorough risk assessments to identify potential threats to business operations and infrastructure
* Designing and developing comprehensive business continuity and disaster recovery plans tailored to the organization's needs
* Coordinating with various departments and corporate teams to ensure business continuity plans are integrated into all facets of the organization
* Organizing and leading business continuity training and exercises for employees to ensure plan effectiveness and preparedness
* Establishing clear communication channels and protocols for use during a disruption to maintain information flow
* Monitoring and reporting on potential risks, incidents, and business continuity plan activations to senior management
* Reviewing and updating business continuity plans regularly to reflect changing organizational needs and external environments
* Ensuring compliance with legal, regulatory, and industry standards related to business continuity and disaster recovery
* Collaborating with IT departments to ensure proper data backup, system recovery, and cybersecurity measures are in place
* Managing the response to actual disruptions, including activation of the business continuity plan and coordination of recovery efforts
* Conducting post-incident reviews to analyze the effectiveness of the response and to make necessary adjustments to plans and strategies
* Building and maintaining relationships with external partners, such as emergency services, vendors, and other stakeholders critical to business continuity efforts
* Build, test, and document the operational resilience scenarios and present that to the clients.
Required Skills:
* Risk Assessment and Analysis
* Business Impact Analysis (BIA)
* Disaster Recovery Planning and tests
* Emergency Response Planning
* Business Continuity Planning Software Proficiency
* IT Infrastructure and Cybersecurity Fundamentals
* Crisis Management and Incident Command
* Insurance Business Regulatory Compliance and Standards Knowledge
* Supply Chain Risk Management
* Data Backup and Recovery Solutions
* Operational resilience knowledge
Experience:
Prior experience in IT infrastructure domain and disaster recovery domain.
Experience between 4 to 5 years in IT.
Experience working in Insurance, financial industry is added advantage.